FormPipe Software works with both partner and customer support. In most cases, our customers are linked to a partner and therefore have this partner as their primary source of support.
Below, you can see the contact details of the support departments for the products we supply. To the right you also find links to FormPipe portals concerning the products FormPipe Platina, W3D3 and LaserNet.
FormPipe NetMaker BgCom
Phone +46 8-555 290 80 (Weekdays 09:00 - 16:00)
E-mail netmakerinfo@formpipe.com
FormPipe LaserNet
Europe +45 4366 0210 (Weekdays: 9:00 – 17:00)
US +1 714 389 9031
E-mail support.lasernet@formpipe.com
FormPipe Platina, W3D3, Long-Term Archive, IM, ÄHS
Phone +46 8 - 5000 72 25 (Weekdays 09:00 - 16:00)
E-mail support@formpipe.com
The Pipe - FormPipe Communications Portal
The Pipe is a FormPipe portal for support and product communications. This portal is a simple and effective tool for reporting of support issues where also release documentation, hot fixes, knowledgebase, and FAQ is to be found. Support requests are easily created and monitored by you as a partner or customer with support contract with FormPipe Software for the products FormPipe Platina and w3D3.
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LaserNet Customer Portal
If you are a LaserNet customer we refer to a specific LaserNet portal.
LaserNet customer