By leveraging Lasernet, the process of setting up specific formats for documents, particularly statements, has been greatly simplified.
Industry
AV Technology, Distribution
Location
Diss, United Kingdom
Midwich transforms document management with Formpipe's Lasernet solution
Midwich Limited, a leading trade-only distributor of technology solutions, develops commercial proposals in AV, IT, and document solutions for the hospitality, healthcare, retail, education, corporate, and public sectors.
As part of its Dynamics 365 implementation, Midwich began looking for a solution that could help it manage an array of output documents, including invoices, remittance advice, purchase orders, and customer account statements, across multiple legal entities and in various languages. By using Formpipe's Lasernet output management solution, Midwich has revolutionized the way business documents are created to fulfil customer requirements.
Quick to install and use
Installation, configuration, training and development complete within 9 months
Transparency
Display accurate customer account details per transaction and currency
Design documents your way
Implement design changes within minutes, without the need for programming
Collaboration was key to success
The implementation was completed in nine months, from installation and configuration to training and development. The transition has empowered Midwich to digitize outbound communications with customers while helping it import data with ease and precision.
DXC and Formpipe worked collaboratively with Midwich on solution deployment, configuration, document development, and training, providing customers with in-house skills to develop and amend documents. The Lasernet output management solution is capable of creating, distributing, and archiving business documents in any format (email, fax, PDF, PDF/A, EDI, XML) to meet customer requirements in an intelligent and structured manner.
A cost-effective & easy-to-use solution
DXC Technology, a Microsoft Gold partner, recommended Lasernet as an economical solution for its business functionality challenges. A market-leading bespoke input and output management solution, Lasernet allows Midwich to support the requirements of its customers via module-based software.
The transition to Lasernet provided Midwich with a cost-effective solution to represent best its corporate identity in customer-facing documents, such as customer statements, invoices, purchase orders and remittance advice slips. By leveraging Lasernet, the process of setting up specific formats for documents, particularly statements, has been greatly simplified and enabled Midwich to bring development in-house so that documents can be designed and edited quickly and cost-effectively.
Exploring future applications
The beauty of Lasernet is in its versatility. JMP has fundamentally changed its document management process, but there’s still more that can be done to increase operational efficiency. With a strong document management foundation now in place, the JMP team sees a clear path to tackling one of the company’s most time-consuming processes: creating submittals.
For their sales and engineering teams, this would mean replacing hours of tedious manual document creation with an automated process that pulls the correct data into the proper format.
