We would love to talk to you. Give us a call, visit us or just send an email.


Whether you're looking for some
assistance or further information
regarding your solution, we're here
to help. Yes, take me there!


Headquarters - Sweden

Formpipe Software AB
Sveavägen 168, Stockholm
Box 231 31, 104 35 Stockholm
SE - Sverige
Tel: +46 8 555 290 60



Lautrupvang 1
2750 Ballerup
Tel: +45 3325 6555

More contant info for the Danish office?


Formpipe Software France
19 B boulevard Lacombe
81000 Albi
Tel: +33 9 83 66 09 09


c/o Andersen Partner Business Centre
Alsterarkaden 13, 2. OG
20354 Hamburg
Tel: +49 40 31 99 34 32

The Netherlands

Stationsplein 105
5211 BM ‘s-Hertogenbosch
Tel: +31 73 704 0318



Formpipe, inc.
1200 US Highway 22 E Suite 2000
Bridgewater, NJ 08807
Tel : +1 908 399 7828


UK, Cambridge

2 Burlington Park
Station Road, Foxton
Cambridge - CB22 6SA
Tel: +44 1223 872747


UK, Nottingham

Unit 1, Isaac Newton Centre 
Nottingham Science Park
Nottingham – NG7 2RH
Tel: +44 115 924 8475

Follow us

Spark your imagination

Read about news posts, take part in our events and follow our blogs. If you read anything that sparks your imagination, please share the article on LinkedIn and engage with us.

  • Meet the Team! Tristan Feather, Temenos Partner Manager

    Published on 24 November 2020

    Having worked alongside Temenos for over 6 years, Tristan has a deep understanding of the banking sector’s requirements.

    As Formpipe’s Temenos Partner Manager and Global New Business Sales, Tristan’s experience spans both North and South America. He also works closely with the MarketPlace team whilst supporting other Temenos’ sales teams across the world.

    Whether it’s assisting with demos or showing prospects the potential of using Temenos’ products in combination with our own software, Tristan is focused on building value on both sides of our partnership.

    “Formpipe’s partnership with Temenos is at the heart of my role. Working with so many of the Temenos team over the past 6 years has been an absolute pleasure and I look forward to visiting Temenos' offices next year to see you all again and continue to win business together.”

    For more information about Formpipe or our relationship with Temenos, please contact sales@formpipe.com.


    Read more
    Meet the Team! Tristan Feather, Temenos Partner Manager
  • Meet the team! Tom Hurrion, Business Solutions Manager

    Published on 20 November 2020

    With 14 years’ experience of working alongside Temenos under his belt, Tom Hurrion is Formpipe’s Business Solutions Manager. Tom’s experience derives from his previous roles as Technical Engineer, Project Delivery Manager and Technical Services Manager, enabling him and his team to deliver the highest standard of projects and services to Temenos’ customers.

    Working closely with Temenos, especially the BSG teams, Tom’s team provides integration and demos with Temenos Infinity and Transact, whilst also supporting the sales and commercial teams both here at Formpipe and Temenos.

    Tom said: “Our long-standing partnership with Temenos is extremely important to both myself and my team here at Formpipe. It has been a pleasure working with Temenos as a partner and we are looking forward to growing our partnership over the coming months and years”.

    For more information about Formpipe, the Business Solution team or our relationship with Temenos, please contact sales@formpipe.com.

    Read more
    Meet the team! Tom Hurrion, Business Solutions Manager
  • On Demand Webinar: Using Digital Preservation to Lower Your IT Spend

    Published on 05 November 2020

    Formpipe’s Ben Saxton (Digital Preservation Lead) and Dave Thompson (Director - Clarity Compliance), guide you through how to correctly preserve business data and documents digitally in our webinar, 'Using Digital Preservation to lower your IT spend'.

    The 30 minute webinar is perfect for users with little to no knowledge of digital preservation, as Ben and Dave will show you how to apply industry best practices to create a simple roadmap for delivering a project that meets your organisation’s needs. Using real-world business examples for 'born digital' and 'born paper' records, they will give you the insights and inspiration you need to protect and preserve your business assets for the future.

    Read more
    On Demand Webinar: Using Digital Preservation to Lower Your IT Spend
  • Syklotron Case Study - X-Docs

    Published on 21 October 2020

    Norsk medisinsk syklotronsenter AS (NMS) was the largest single investment in advanced medical research and diagnostics in Norway. It was financed by GE Healthcare AS, the Research Council of Norway and the Ministry of Education.

    NMS produce and develop short-lived radioactive pharmaceutical products (radiopharmaceuticals) for use in PET (Positron Emission Tomography) scans and for quality control. These laboratories must satisfy requirements for pharmaceutical production and radiation protection.

    As part of NMS’ drive for continuous improvement, while the existing quality and compliance measures were sufficient, NMS realised there was an opportunity to improve efficiency across business procedures and quality management systems. 

    Electronic quality management systems should be usable, reflect current regulatory processes and be on a stable technology. Formpipe’s X-docs solution has been built and maintained to those requirements. X-docs delivers efficiency that can be measured in working time saved and the intangible benefits of allowing the Quality Professional to focus on business improvements rather than administrative tasks.

    NMS initially engaged Formpipe through the issue of their RFP and URS during January 2017. Both RFP and URS were a perfect match for X-docs, with only a handful of items not being met by the Out of the Box (OOB) product. This was then followed with an on-site demo of X-docs to show how the core functionality met the URS requirements in March 2017.

    Implementation of the X-docs software took three months, from the point of change control to implementing X-docs until the system was validated and released for use. Formpipe then guided NMS through the migration process using tools to transfer documents form the current paper-based system to X-docs, and set up the associated Staff electronic training programs. The implementation gave NMS a pre-configured, easy to deploy, EQMS that met all the specified needs and could be tailored as and when the need arises.

    The contract itself was agreed based on NMS taking the Core OOB product and benefitting from industry best practices this brought to their business operations in addition to standard EQMS functionality.  

    Standard Functionality Challenges and Evaluating Operations

    NMS encountered challenges in their existing paper-based system as it was labour intensive to manage and time-consuming to locate data and generate reports.

    As the business expanded to multiple locations, it became apparent that using a paper-based system and a “wet ink” approval process would be increasingly difficult for NMS’s Quality Assurance team to manage.

    When NMS moved into their new offices, they realised that their QMS system had to be more efficient, with the need to improve and streamline processes. In addition, NMS needed a system that would ensure a high level of data integrity and that would support remote approval via electronic signatures compliant to the relevant regulatory regulations.

    With a clear mandate to deliver value, drive efficiency at every opportunity and a dedication to continuously improve processes across the company, NMS decided to assess their current methods of quality assurance and compliance management.

    The Solution

    Keen to implement a more robust way of managing quality assurance and demonstrating their compliant status, NMS researched the market to find a new solution.

    They required a system that would not only be effective but facilitate a quick implementation too. A system that would offer the best of both worlds: a pre-configured, easy to deploy, electronic quality management system that could be tailored as and when the need arose. The introduction of X-Docs gave NMS a system that was designed to be compliant with Eudralex Volume 4 (GMP) and easy to use.

    Formpipe’s X-docs EQMS is an intuitive solution that reflects current regulatory procedures for the FDA, MHRA and EU markets. Delivered on a stable SharePoint platform it offers pre-built modules and workflows that can be adopted Out of the Box or configured to meet individual needs the result being the easiest and quickest EQMS to deploy within a regulated environment.

    NMS selected the pre-configured, SharePoint based, enterprise EQMS, X-Docs, by Formpipe utilising the Docs, Train and Forms modules. The latter consisted of preconfigured processes to manage Deviations, Change Controls and CAPAs. The EQMS met all of the company’s specified needs.

    The X-Docs solution is scalable and has a full and filterable audit trail, cross modular functionality and a proven migration path for documents and training programs. X-Docs also includes electronic signature approval workflows that are compliant to relevant regulations such as FDA CFR 21 Part 11.

    X-Docs is used by all the staff at the NMS site. All employees are trained in reading documents and signing for them in X-Train. 90% of NMS’s employees are now trained in raising deviations, change controls and CAPAs, within X-forms, as well as writing, updating and sending documents for approval in X-docs (QMS contribute users).

    By changing to an electronic system, NMS’ system became efficient and compliant with GMP.

    Benefitting from Improved Quality Assurance and Compliance Management

    With quality assurance and process management transformed, NMS have noted several benefits as a result. Firstly, the firm has reduced manual administration representing a significant cost saving for the business. With X-docs in place, NMS also has full visibility over its entire quality-based workflows. The key performance indicators, automated reporting, sophisticated search functionality, and audit trail insights are providing a level of transparency that surpasses the capabilities of previous methods. For processes like SOPs, NMS can now establish which members of staff are qualified to perform certain tasks, and which ones aren’t in a matter of seconds.

    Tina Solvang Tungen, IT and validation manager, NMS, comments, “The new system has improved the GMP compliance and data integrity of our QMS as it comes with audit trails, electronic signatures and automated data analysis tools. It has also made our QMS more efficient.”

    “Now several people can work on the same documents at the same time without any loss of data or time because people are working on different or wrong versions of a document. People can sign of documents, forms, etc. at the time they are doing the work without needing to be in the same office. This has been useful since we have two office locations. It has also made it easier to work from home, which have been crucial during the Covid-19 pandemic.”

    “The introduction of an electronic document management system has freed up resources in QA because the QMS now is easier to maintain. The introduction of X-docs has made it easier to control that people are trained in the correct procedures, that the current version of a document is available and being used and it is easier to get signatures as people can sign of documents, forms and training electronically. NMS would not have been able to grow as much as we have without introducing an electronic document management system, as it would have been challenging to maintain all the manual overviews. I would estimate that we would have needed an additional full time QA employee to maintain a similar paper-based system, in addition to being a less GMP compliant system.”

    Tina concluded: “We are really happy with the support we are getting from Formpipe during regular operations of the system, and that Formpipe listen and includes improvements that we suggest and desire.”

    For further information about X-Docs please contact Kathryn Taylor by email kathryn.taylor@formpipe.com




    Read more
    Syklotron Case Study - X-Docs
  • On Demand Webinar: Print with Lasernet and Add Items to the Mobile Device

    Published on 17 September 2020

    In this webinar we will show you how Lasernet can add extra menu options to the mobile device with ease, and more importantly, without the need for coding. 

    Printing functionality will be covered too as we will be demonstrating how Lasernet enables any printer to be selected rather than the original default printer. 

    For those looking to create a Warehouse report with Lasernet, add additional fields to the report and/or add extra menu options to the mobile device without coding, we will be covering that too.

    Read more
    On Demand Webinar: Print with Lasernet and Add Items to the Mobile Device
  • Formpipe and FormLogic Partner

    Published on 18 August 2020

    Formpipe, an innovative software solution leader, and FormLogic, specialists in the field of ECM, CCM and DM, have partnered to offer Lasernet as the foundation for future solutions created by FormLogic.

    With extensive experience in document management across all ERP solutions, FormLogic enables companies, organizations and institutions to implement a practical Document Management System and/or a Customer Communications Management System. All documents are digitally stored and managed on a central server, so employees can quickly find, share, adjust and send documents from one location.

    Mike Rogers, commercial director – private sector, at Formpipe said: “The addition of FormLogic to our global partner network strengthens our presence in the Benelux region and beyond. With presence in the manufacturing, retail and utilities verticals, FormLogic’s customers are perfectly aligned with Lasernet”.

    Dolf van Rhijn, Managing Director, FormLogic is very pleased: “For us, Formpipe's innovative software is the heart of the matter. This gives us 100% confidence that we can optimally help and support all our customers. Even with the most complicated technical projects.”

    To learn more about Formpipe, the Lasernet solution and the partnership model, please click here.

    For more information, please contact:

    Mike Rogers
    Director of Sales and Marketing – Private Sector
    +44 (0)1223 872747

    Dolf van Rhijn
    Managing Director
    +31(0)85 7602750

    Read more
    Formpipe and FormLogic Partner
  • Future-Proofing Our Customers with SharePoint 2019

    Published on 12 August 2020

    Formpipe are committed to providing a current and secure platform for our SaaS customers whilst ensuring regulatory compliance. We are delighted that (for some time now) all of our X-Docs hosted customers are up and running on the latest version of the Microsoft SharePoint platform, SharePoint 2019.

    We highlighted the drivers to upgrade our X-Docs customers to SharePoint’s latest release at our User Group Meeting 2019. These User Groups are always valuable sessions to hold, enabling two-way communication, developing the X-Docs road map, and discussing enhancement requests. This afforded us the opportunity to discuss the upgrade and run through the process. Importantly we were able to identify that the impact to customers operationally would be minimal (no loss of data access).

    The following benefits for migrating to the latest Microsoft platform were discussed:


    A software vulnerability is a prevalent issue for all organisations, and hackers will target old operating systems or software programs to exploit their weaknesses. Upgrading to the latest version ensures the latest security features protect users and data. It also enables us to monitor and implement the latest security patches more efficiently.

    Additional Features

    The update delivers new backend features and fixes for SharePoint, as well as removing outdated or obsolete features, streamlining the software.

    Long Term Support

    Running our customers X-docs products on the SharePoint 2019 platform improves the long-term support of Formpipe’s X-Docs products (X-Docs, X-Forms, and X-Train). It improves and ensures continued integration with Microsoft Office products, such as Office 365, as the Office products evolve over time.   Having the system running on the latest platform also ensures customers can benefit from the performance enhancements of the latest platform software through faster response times.

    Minimizing the Impact of Change

    We know that for our Life Science customers, any change has an impact on validation resources, therefore we were very keen to make the transition as seamless as possible.

    By design, no feature updates were introduced with the new X-docs software that integrates with the latest SharePoint platform, limiting the impact to our customers when it comes to testing, training, and validating the new system. Our team ensured the existing systems used by our customers would remain available throughout the process, minimising downtime and operation impact.

    Our internal testing prior to the release of our new software compatible with the latest SharePoint platform not only focused on software regression testing but also the migration pathway for our existing customers. The result was confidence in the process for our customers and a successful migration process that was conducted to schedule and with zero issues raised as a result.

    Get in touch with us today if you would like to know more about how our X-Docs product can help your organisation meet regulatory compliance in Life Science.

    Read more
    Future-Proofing Our Customers with SharePoint 2019
  • Formpipe Acquires EFS Technology to Support Growth Strategy

    Published on 03 August 2020

    Formpipe, an innovative software solution leader, has acquired EFS Technology Ltd. (EFS), a leading output and document management software supplier to the banking and manufacturing sectors.

    EFS and Formpipe have been successfully partnered for many years, both delivering solutions within document and data management, making EFS the perfect partner for Formpipe’s growth strategy.  

    As an ISO27001 certified business, EFS is dedicated to information security and industry best practices which align with Formpipe’s own operating principles, ensuring a singularity of vision for the future. EFS provides a 24/7 support service to their international customer base, which will enhance Formpipe’s already strong network of highly skilled partners in the private sector. EFS’ technical and commercial expertise, combined with their ability to introduce and support new partners in the global sale and delivery of Lasernet, will ensure a swift and seamless integration into Formpipe's Private Sector business area.

    This acquisition also provides the opportunity to increase the rate of growth in EFS's recurring revenue, by a transition to a business model with a larger proportion of subscription revenue (SaaS).

    Mike Rogers, Commercial Director Private Sector, Formpipe, said: “This is a really exciting opportunity for both companies to expand their offerings and engage further with the markets. I can assure all customers and partners that we are keen to invest in the current software and systems, ensuring continued delivery of leading products and services to you”.

    EFS founders, Alan Devon and Anthony Airey, also commented: “We have enormous respect for Formpipe's expertise and quality products and are excited to be part of the Formpipe family. Together, we will continue our commitment to work towards our customers' digital transformation. Based on our extensive experience within the banking and finance sector, we look forward to immediately being able to contribute to an expanded partner network and helping more customers to benefit from Formpipe's offering”.

    Formpipe is committed to delivering the same, fantastic level of service already established by EFS. Through investment in new product sets, Formpipe will also offer new and exciting opportunities for current customers, partners and new markets.


    About Formpipe

    Formpipe is a software company in the field of Enterprise Content Management (ECM) and listed on the Nasdaq OMX Nordic.

    Lasernet has unrivalled integration with Microsoft Dynamics 365, NAV, SAP and Infor along with other ERP solutions and delivers business documents in almost any format imaginable. A Microsoft Gold Partner and member of Microsoft’s Technology Adoption Program (TAP), Formpipe Lasernet is sold and supported through a certified network of global partners.

    For further information, please contact: sales@formpipe.com


    Read more
    Formpipe Acquires EFS Technology to Support Growth Strategy
  • Salons Solutions

    Published on 27 July 2020

    Join us on stand A22 at Salons Solutions, France’s largest exhibition dedicated to ERP, CRM and Dematerialisation.

    Registration is open now, so if you have not already done so, please click here to register.

    Salons Solutions
    22nd - 24th September 2020
    Paris Porte de Versailles
    Pavilion 2.2

    Read more
    Salons Solutions
  • Are your employees seeing too much?

    Published on 20 July 2020

    Within the Formpipe Preservation team we talk a lot, probably every day, about access structure or a permission matrix within our electronic systems.

    For our delivery teams it is part of their day to day lives, so much so that we made a video on it to showcase what our product can do. To watch the video, please click here. Long-Term Archive can set permissions on users, groups and archives then content types, search criteria and individual item level so we can meet any organisation’s permissions.


    A regular mistake we see is that the permission structure mirrors that of the source system providing the content. This is often a legacy of thinking of an archive as an ‘add on’ to an EDMS or other business critical system. With an e-archive or preservation platform I would always encourage prospects and clients to consider that the majority of the information as not for day to day consumption and therefore a more limited set of permissions are required.

    I would encourage you to group permissions into the following 3 sets;

    1). Who can post into the archive

    This will most likely be the largest set of users. You will encourage users to send data or documents that need preserving out of the everyday system and post into the archive. Where you are interfacing something like an ERP or CRM then you can adopt the permission structure of the source system, where the ingestion is triggered manually you can apply workflows to manage that process. Allow the ingestion metadata schema to care for the content structure, location, file type and permissions. The user posting simply needs to initiate the move to archive

    2). Who can search and retrieve

    Depending on the way you want to work this is either;

    • an individual who can search and retrieve content, OR
    • a user who can place a request for an archivist to search and retrieve.

    We would strongly encourage this set of users to be limited, this is historic data and has been classed as not required within a business as usual system. Where documents are stored, allowing any user the ability to see a previous version of a document could be damaging. Those few that you do grant permissions to should only be able to access archives they need to see following an existing corporate organisational structure detailing areas of responsibility. Where required you can set an archival search and retrieval function, meaning you can still hide the content from users whilst allowing them the ability to retrieve

    3). Administration

    Split this group into two areas as they will have different access requirements and you should where possible avoid one single user having both archive and system admin rights.

    Archive Admin

    Archive admin will need to be those who care about true preservation needs. They will manage retention policy, archive structure and the general use of the system. Where an archive team manages requests or data management workflows they will responsible for the execution of these and be looking for the ability to report accordingly. They will set the metadata schema and archive rules that create the structure and permissions. These people should also be ones who host any audit activity with an understanding of the logs and audit trails required. Such user rights will be governed by their qualifications, experience and area of responsibility.

    IT admin

    Your system administrators will sit separate to the archive function and will be more focussed on system performance, user access and storage locations. They have a limited requirement to actually access archives or the content within but will oversee the system overall and most likely the vendor contract if applicable.

    Please do not struggle, get in touch today and allow us to help with creating a permission matrix that works for your organisation, meets your compliance needs and creates an efficient preservation platform.

    Read more
    Are your employees seeing too much?
  • X-Docs Supporting Worldwide GLP Testing

    Published on 09 July 2020

    Our latest X-Docs customer offers a range of GLP compliant services, which is monitored by the UK GLP Monitoring Authority.

    Around the world, mandatory testing is required to demonstrate products are safe for their intended use - and compliance with Good Laboratory Practice ensures the delivery of reliable data to support this position.

    Based in the UK and the Netherlands the customer performs a wide range of tests to evaluate chemical properties of agrochemicals in compliance with OECD guidelines, following internationally accepted methods and strict compliance to OECD Principles of GLP.

    Read more
    X-Docs Supporting Worldwide GLP Testing
  • Formpipe and Sigma Dynamics partner to support UK growth

    Published on 03 July 2020

    Formpipe, an innovative software solution leader, and Sigma Enterprise Applications Ltd (Sigma Dynamics), a leading global consultancy group, are proud to announce that they have partnered to support UK growth and bring additional value to their respective customers.

    Sigma Dynamics recently reached an agreement with K3 Business Technologies Ltd regarding the incorporation of its trade and assets of the Dynamics Finance and Operations sub-division into the Sigma Dynamics organisation. Sigma Dynamics is now focused on adding value to its customer base and expanding its UK presence.

    Mike Rogers, commercial director – private sector, at Formpipe said: “We are delighted that Sigma Dynamics has joined our global partner network. Lasernet’s unrivalled integration with Dynamics 365 along with Sigma Dynamics’ service offering is a perfect fit, we are looking forward to bringing all the benefits of Lasernet to their current and future customers”. 

    Colin Crow, Managing Director, Sigma Enterprise Applications Limited said: “The partnership with Formpipe strengthens our offering and value add to our customers.  Formpipe's products, services and culture perfectly align to our clients needs and and I’m looking forward to an exciting future working together.”

    To learn more about Formpipe, the Lasernet solution and the partnership model, please click here.

    About Formpipe
    Lasernet is owned and developed by Formpipe, a software company in the field of Enterprise Content Management (ECM) and listed on the Nasdaq OMX Nordic.

    Lasernet has unrivalled integration with Microsoft Dynamics 365, NAV, SAP and Infor along with other ERP solutions and delivers business documents in almost any format imaginable. A Microsoft Gold Partner and member of Microsoft’s Technology Adoption Program (TAP), Formpipe Lasernet is sold and supported through a certified network of global partners.

    About Sigma Dynamics
    Sigma Dynamics is a leading digital transformation expert, specialising in Microsoft Dynamics. It advises delivers, develops and manages Microsoft Dynamics applications to increase the productivity and efficiency of a business, improving their way of working, giving them right information, at the right time.

    Sigma Dynamics was established in the UK in 2019, and acquired the Dynamics 365 Finance and Operations trade and assets of K3 Business Technologies in May 2020. It specialises in the manufacturing, field service, wholesale distribution, construction, and retail industries. Its leading product lines include Microsoft Dynamics 365, Internet of Things, AI, Business Intelligence, Connected Field Service, the Smart Office and Smart Retail.

    Sigma Dynamics is part of Sigma – a Swedish IT Services firm with over 5,000 technical specialist throughout the world. The Swedish IT group has another business in the UK, Sigma is a leading digital User Experience (UX) agency, which designs services and digital products that help people to live and work better.

    For more information:

    Mike Rogers
    Director of Sales and Marketing – Private Sector
    +44 (0)1223 919610

    Colin Crow
    Managing Director at Sigma Dynamics in the UK
    +44 791 238 8722

    Beatrice Silow
    Vice President Communication and Culture, Sigma IT Group
    +46 703 79 1506

    Read more
    Formpipe and Sigma Dynamics partner to support UK growth
  • Retention schedules, why should you care?

    Published on 25 June 2020

    Picture the scene, you have completed the process of classifying your information, data and documents and know what you want to retain and/or know what you need to retain within your Preservation project.

    Now is the time to create a Retention Policy and as part of your policy a retention schedule. Although they are often seen as an administrative requirement and a regulated process step I actually believe they are documents and initiatives with a huge amount of business value. 

    Owning, managing and maintaining a defined retention schedule is a critical step to deliver your project, it is the blueprint for your software solution meeting your business needs with a foot in both the compliance and storage camps. It also supports and underpins the deletion step that is often the most uncomfortable one to take. So, your well structured schedule will ensure correct corporate governance by implementing the retention periods dictated to us but it also delivers efficiency in our document management operations. It allows pre-approved and agreed retention rules to be applied to groups of content and ensures objects are deleted when applicable.

    And remember, we are only applying the retention schedule to content that we have deemed as valuable to our organisation.

    To create a retention schedule from scratch I would suggest you only need to start with the following six areas that will be based on your requirements, your adaptation of regulation and your own structure.

    • Object name

    Most often this will be documents but can be data sets or ‘other’ objects

    • Type

    You will have different groupings of content often related to Product, projects, finance, HR etc etc. There is no limit to the number of different types of content but to make the schedule deliver efficiency I would encourage a limited number of content types

    • Media & location

    Explain the way the object is being stored and if required the location. As much as we try to live in a digital world you will almost certainly have some paper records (contracts for example) so ensure paper records have their location included in the schedule.

    Where objects are stored electronically, add the preservation file format. 

    • Retention period

    The period is how long you will hold the record for and importantly from what date this hold starts. Examples are; in the UK, HMRC related records need to be held for 6 years +1. For our Life Science clients, any Clinical trial up to 15 years but with variations on this and GDPR will have various retention periods which are reliant on the your own classifications.

    • Based on what authority

    Detailing the reason, authority and standard is very useful. If a standard changes it enables you to immediately see which records are affected by this change. Where the retention is driven by an internal factor it equally will allow easy sort, search and retrieval  

    • Action

    Why do we retain? Because there is value in our data so do not automatically set the action to deletion. Some records we DO want to delete once the retention period expires but some we may want to review. The review may result in a controlled and evidenced deletion but it may result in an extended or new period of retention so be clear what needs to happen at the end of your initial period of hold.

    And don’t allow the building of a retention policy and schedule to become a grand affair. Both the Policy and the schedule will be controlled documents so you can add to it over time using version control. But once in place it is a powerful governance tool that allows best practice to be executed by trained team members and in doing so will deliver efficiency to your preservation projects.

    Read more
    Retention schedules, why should you care?
  • Exciting New Quality Management Solution Project in Portugal

    Published on 20 June 2020

    Our new customer belongs to the top 5 generics producers in Portugal. Formpipe was selected based on previous projects within the organization using Platina LS and the capabilities of the products comprising the solution. 

    The solution comprises Platina LS for compliant document management, Lasernet for controlled printing and reconciliation and Long-Term Archive for electronic document archival and retrieval. 

    Owing to the current global pandemic the project is being delivered remotely to its original timeline. 

    The project is a first in Portugal for Formpipe Life Sciences building on our existing worldwide customer base.  

    Read more
    Exciting New Quality Management Solution Project in Portugal
  • Lasernet enables label and barcode generation on the go with the Microsoft Dynamics 365 for Finance and Operations – Warehousing app 

    Published on 16 June 2020

    Formpipe, an innovative software solution leader, has extended its Lasernet document management solution to enable users of the Microsoft Dynamics 365 for Finance and Operations - Warehousing app to create, design, and edit reports in the app for greater efficiency—without the need for programming.

    Adding fields to the app in a standard Dynamics 365 configuration requires significant programming time, but thanks to Lasernet’s easy-to-use query wizard, users can now collect data from Dynamics 365 on the go. Lasernet enables users to add fields, including Reference, Note, Print Quantity, and Print to (Destination) and allows them to create labels and barcodes.

    By using Lasernet, a printer list can easily be added to the Reprint Label. A user can select any printer, anywhere in the world, whether it’s local to the user or at an office or warehouse where the label is needed. Users can also print labels and barcodes in any quantity.

    Lasernet enables users to:

    • Add missing data to labels.
    • Generate labels from anywhere in a Dynamics 365 solution.
    • Design labels and barcodes on the go.
    • Add label generation to delivery note generation.

    “2020 has brought unprecedented challenges to the industry, and organizations need to ensure maximum efficiency,” said Mike Rogers, Commercial Director for the Private Sector at Formpipe. “Lasernet enhances the Microsoft Dynamics 365 for Finance and Operations - Warehousing app to provide for the creation, editing, and printing of labels and barcodes on the go.”

    Kirsten Edmondson Wolfe, Senior Director, AppSource Product Marketing, Microsoft Corp. said, “We’re pleased to see Formpipe make its Lasernet solution for Microsoft Dynamics 365 for Finance and Operations - Warehousing app users, which is available on the growing Microsoft AppSource ecosystem. In these challenging times, it’s essential to develop new and improved ways of working, which Lasernet achieves in conjunction with Dynamics 365.”

    Fully integrated into Dynamics 365, the Lasernet solution also enables users to achieve their goals without facing downtime or server reboots.

    Formpipe’s document management solution Lasernet is now available via Microsoft AppSource.


    About Formpipe

    Formpipe has over 5,500 customers across industries worldwide. Through our specialized product portfolio, we help our customers with information management through all steps: when it's created, preserved and utilized by the business.

    Our product Lasernet has unrivalled integration with Microsoft Dynamics 365, NAV, SAP and Infor along with other ERP solutions and delivers business documents in almost any format imaginable.

    We’re a proud Microsoft Gold Partner and member of Microsoft’s Technology Adoption Program (TAP).

    Lasernet logo

    Read more
    Lasernet enables label and barcode generation on the go with the Microsoft Dynamics 365 for Finance and Operations – Warehousing app 
  • Formpipe Launches Lasernet Vault365

    Published on 28 May 2020

    Formpipe is excited to announce the launch of its latest solution, Lasernet Vault365 designed to compliment the implementation of Microsoft Dynamics 365 as the organisation’s ERP solution.

    Having worked closely with its global network of ERP partners, Formpipe has combined two of its market leading products, Lasernet and Long-Term Archive to create Lasernet Vault365. The combination of the two products addresses the issues associated with the migration of data or the upgrade to Microsoft Dynamics 365, enabling implementation projects to move ahead at the required pace.

    Lasernet Vault365 addresses the widely accepted issue that not all data is required or wanted in the new solution, and all too often this poses issues which ultimately slow the project down. The burden of legacy data reduces the efficiency of Microsoft Dynamics 365 as clients will be paying consumption costs on data that is no longer required, but must be retained. 

    The use of the two products to create Lasernet Vault365 also brings Formpipe’s ERP knowledge and expertise held within the internal team and global partner channel. Lasernet delivers the ability to accept ERP content, namely documents and data, and pass through a workflow to generate content that can be ingested into Lasernet Vault365 which brings Digital Preservation best practice as standard. The Vault means that content is preserved for the long term, whilst being open to data management rules, primarily controlled deletion workflows and access to view or download the content is controlled through flexible permission structure that can meet any access matrix. Microsoft Dynamics 365 Users (with the permission to do so) can then post to the Vault and also search the Vault archives direct from their D365 interface.

    Mike Rogers, director of sales and marketing – private sector, said: “For too long we have been hearing of Dynamics implementation projects being slowed by complexity and client concerns with challenges over content migration. We wanted to provide a solution that removed this barrier and allowed the project to progress with simplicity. Lasernet Vault365 does this and demonstrates Formpipe’s commitment to a core value of “understanding our customers” by adapting our great software to meet our clients’ challenge. Our certified partner channel provides the best ERP knowledge available and applying this to our proven products has resulted in a solution that will compliment every Dynamics 365 implementation “

    For all enquiries, please contact sales@formpipe.com

    Read more about Lasernet Vault365

    About Formpipe

    Formpipe has over 5500 customers across industries worldwide. Through our specialized product portfolio, we help our customers with information management through all steps: when it's created, preserved and utilized by the business.

    Our product Lasernet has unrivalled integration with Microsoft Dynamics 365, NAV, SAP and Infor along with other ERP solutions and delivers business documents in almost any format imaginable.

    We’re a proud Microsoft Gold Partner and member of Microsoft’s Technology Adoption Program (TAP).

    Read more
    Formpipe Launches Lasernet Vault365
  • Review and Sign Documents Before Sending Using Dynamics 365 F&O

    Published on 18 May 2020

    The next webinar in our series is calling all Dynamics 365 Finance and Operations users who are looking to review and sign documents before sending.

    Using Lasernet, the webinar will guide you though the setup process which will enable you to review reports and add your required destination.

    We will then move on to our invoicing section where we will demonstrate how Lasernet enables the user to review, edit and add any additional emails.

    For those looking to increase functionality when it comes to the signing of documents, we will show you how simple it is to sign purchase orders before sending, sign packing slips using a tablet and finally how to view an archived document all using Lasernet.

    We hope you can join us 28th May, 13:00 CET. To register your place, please click here.  

    Read more about Lasernet for Microsoft Dynamics 365

    Read more
    Review and Sign Documents Before Sending Using Dynamics 365 F&O
  • Just imagine being able to fully trust your data

    Published on 14 May 2020

    Digital transformation is on everyone’s agenda, and with it comes a rapidly increasing amount of data. The increase in data brings potential challenges, since even the most valuable data can become worthless if not handled with care.  

    Simply put, organizations lose value when they lack full control of their data. The data becomes time and money consuming, and offers no real benefit. With this also comes the risk of the wrong data being distributed, personal information being unlawfully shared and the organization quickly finding itself in breach of legal requirements such as GDPR. Data is transformed from a risk to a valuable asset when it is fully transparent, enabling the organization to make decisions based on facts. Full data insight makes processes efficient and allows for automatic data distribution to such a degree that data can float seamlessly between systems and organizations – and even more importantly, be displayed effectively to customers and citizens, bringing great value to society.  

    “Several years ago, Formpipe recognized the need for a digital solution that would enable organizations to gain insight into their data and give them the opportunity to act on the findings and challenges presented to them. We now have a solid, tested and scalable product, fully able to meet the requirements of any sized organization, while also meeting the universal need to secure good data quality”, says Formpipe’s CEO, Christian Sundin. 

    Adoxa by Formpipe is your digital assistant that ensures high quality data along with efficient and automated GDPR compliance across all systems and data sources – file shares, e-mails, ECM-systems, Sharepoint, Teams, Office365, OneDrive etc. Adoxa gives your existing data a thorough spring clean (while also tackling data you probably do not even realize is there) – and will, like an efficient robot vacuum cleaner, make sure that all current and new data is compliant with current legal requirements from both within and outside of the organization.  

    Adoxa has been available for several years – previously under the name Quality Control – and has been repeatedly highlighted by Gartner as one of the strongest solutions of its kind in the world.  

    Christian Sundin highlights: “Adoxa has been implemented successfully at multiple organizations and has more than 60,000 daily users. We receive great interest for the product, from very different organizations. It is obvious to us that no matter how different the organizations might seem at first glance; their needs are universal. The organizations are looking for a way to get full insight into their data, and also share the ambition of unleashing the potential of their data and converting their insight to real business value. And this is where Adoxa really has great potential.”  

    All organizations are subject to the same overall requirements for the ethical and secure handling of data, and all organizations are continuously being encouraged or forced to share data with their customers and society. That does establish joint and universal needs for digital solutions that provide insight and data hygiene and automates the task of keeping close track of data quality.  

    “At Formpipe we are proud to have a well-tested and well-established plug & play solution, ready to help organizations gain the valuable insight into their data they are currently lacking. Adoxa ensures efficient GDPR compliance and can easily be adapted to the individual organizations needs and processes. We know that Adoxa changes the way organizations uses and handles data and we are excited that Adoxa is able to solve organizations’ universal and critical challenges. We are excited to see Adoxa offer even more organizations the ability to fully trust their data”, Christian Sundin says.

    Read more

    Read more
    Just imagine being able to fully trust your data
  • Webinar: Preserve Data Quality while Saving Money

    Published on 07 May 2020

    Join our webinar and learn how to move the content to a single Cloud based preservation platform and retire the legacy systems. You’ll experience many benefits:

    • Simple Compliance with data, records and objects that are easy to retrieve based on search criteria that works for you
    • Benefit from increased visibility with centralized documents and data
    • Save money by retiring multiple legacy systems

    Join Epista's Robert Pettersson and Formpipe's Ben Saxton on 28th May 2020 at 1500-1600 CET. Please click here to register.

    We look forward to seeing you online!

    Read more
    Webinar: Preserve Data Quality while Saving Money
  • Formpipe creates Long-Term Archive document in conjunction with Microsoft

    Published on 24 April 2020

    A co-branded document outlining the use of Formpipe’s Long-Term Archive solution has been created in conjunction with Microsoft.

    As a Microsoft Gold Partner for Application Development and Cloud Platform, Long-Term Archive has been developed to solve issues associated with archiving, data preservation, data migration and much more. The document titled “Use Long-Term Archive for long-term archiving and preservation best practices” provides an overview of the benefits of using Long-Term Archive alongside Microsoft Dynamics 365.

    Ben Saxton, Digital Preservation Lead, said: “Produced in conjunction with Microsoft, this document showcases Formpipe’s approach to Preservation within the Dynamics 365 environment. Digital Preservation of document and data delivers compliance and business intelligence for organisations running Dynamics365 with Formpipe Software complimenting the D365 functionality.”

    To view the document, please click here. For enquiries or further information, please contact Ben.Saxton@formpipe.com


    Read more
    Formpipe creates Long-Term Archive document in conjunction with Microsoft
  • Free Dynamics Mobile Warehouse App Webinar

    Published on 17 April 2020

    The webinar will show you how Lasernet can add extra menu options to the mobile device with ease, and more importantly, without the need for coding. Printing functionality will be covered too as we will be demonstrating how Lasernet enables any printer to be selected rather than the original default printer.

    For those looking to create a Warehouse report with Lasernet, add additional fields to the report and/or add extra menu options to the mobile device without coding, we will be covering that too.

    Taking place at 13:00 CEST on 21st April, click here to reserve your place today.

    Read more
    Free Dynamics Mobile Warehouse App Webinar
  • Formpipe and Microsoft co-branded Lasernet overview available now!

    Published on 02 April 2020

    As a Microsoft Gold Partner for Application Development and Cloud Platform, Formpipe is undertaking a co-branded marketing project alongside Microsoft to inform both future and current Dynamics 365 users of the benefits of Lasernet.

    The initial part of the project has seen the creation of a document titled: “Create and deliver reports with Lasernet for Microsoft Dynamics 365”, which highlights the extensive benefits of using Lasernet in conjunction with Dynamics 365.

    Mike Rogers, director of sales and marketing – private sector, said: “Produced in conjunction with Microsoft, this document showcases Lasernet’s importance within the Dynamics 365 environment. Formpipe’s partnership with Microsoft is well established and we are committed to removing the cost and limitations associated with SSRS when generating reports from Dynamics 365”.

    To view the document, please click here. For enquiries or further information, please contact sales@formpipe.com

    Lasernet logo

    Read more
    Formpipe and Microsoft co-branded Lasernet overview available now!
  • Formpipe Recognized as a Representative vendor in Gartner’s 2020 Market Guide for File Analysis Software

    Published on 27 February 2020

    Gartner has published their 2020 Market Guide for File Analysis (FA) Software*. Formpipe has been recognized as a representative vendor on this report. This is the second time in a row where Formpipe is listed as a supplier of this type of essential software, with the product Adoxa, formerly known as Quality Control.

    Gartner's guide is a study of the international market for file analysis software that scans, maps and manages organizations' unstructured data and creates the basis for secure data management. Gartner identifies four primary drivers for file analysis: risk mitigation, governance and compliance, efficiency and optimization, and analytics.

    Gartner also points out the increased competition in the market for data and file analysis software, but makes a difference between the well-established suppliers and the new ones in the market. It is now the second time in a row that Formpipe is recognized as a supplier of this type of software in Gartner's market analyzes. Last time was 2018 when Formpipe was the only European supplier among 22 selected out of the estimated 200 suppliers on the market.

     “We are proud that Gartner once again recognizes Formpipe and Adoxa. Data is the lifeblood of economic development. It is the basis for many new products and services, driving productivity and resource efficiency gains across all sectors” says Christian Sundin, CEO of Formpipe.

    In the report, Gartner recommends that organizations choose a scalable solution for data and file analysis that offers the ability to manage data from many different data sources; if not now, then in the long run. At the same time, organizations need to identify their business needs and options surrounding their unstructured data and map initiatives to specific processes and priorities.


    Adoxa by Formpipe

    Adoxa is a tool that continuously scans selected data sources for deviations based on a number of rules that can be easily configured and customized by each organization. Adoxa ensures high data quality, GDPR compliance and most importantly – trust that the organization's data is always in order. In a complex digital world, there is a rapid increase in data volume, as are the requirements for transparency and data sharing – trust in data is crucial. Adoxa minimizes risk, ensures efficiency and control in the organization through analytical insight into data.

    *Source: Gartner, February 2020

    Adoxa logo

    Read more
    Formpipe Recognized as a Representative vendor in Gartner’s 2020 Market Guide for File Analysis Software
  • Formpipe set to reach new heights at Community Summit Europe

    Published on 26 February 2020

    *** Rescheduled until 29 June - 2 July 2020 ***

    Hosted by Dynamic Communities, this event is one of the most highly anticipated events of the year. Bringing together the world’s most influential user group communities where technical experts are brought together to share their expertise and help businesses make the most of their current Microsoft Business Applications software.

    Formpipe will be showcasing the very latest in software solutions with live demonstrations of the latest Dynamics connector for document management as well as exhibiting their digital preservation and data migration solution, Long-Term Archive. Visitors to the stand will also have an exclusive opportunity to meet Formpipe’s senior management team and experts from across Europe. A Formpipe ‘clinic’ will also be held offering a question and answer style session on software solutions.

    Mike Rogers, Director of Sales and Marketing, Private Sector, comments on the importance of the event, “AXUG is the single most important event in our calendar. We are proud to continually be a Gold Sponsor to both the European and North Americas events, developing our network of existing and potential customers as well as partners. Our innovative document management software is constantly evolving, so it’s a fantastic opportunity for us to show the industry how we can resolve their issues within Dynamics.”

    He also comments on what the year looks like, “For Formpipe this year, we are aligning ourselves even further with Microsoft’s verticals and currently developing new connectors which will be launched later this year. We are also continuing to expand globally, acquiring new partners in key regions across Europe and USA, where we now have a leading team offering comprehensive output management for Dynamics.

    “We predict that 2020 will see the low-code/no-code trend reach new heights, which is exactly where we are as a business. 2020 is a very exciting time for us and we remain ahead of the curve. Our Lasernet product eliminates coding so people will really be able to understand the benefits of our software solutions. Our Long-Term Archive product is especially designed for data migration with archiving at its core and when it’s used in conjunction with our Lasernet product, the combination of the two products extends our offering.”

    Formpipe will be exhibiting at stand G5, where there will be an opportunity to watch live demonstrations and a chance to discuss the latest innovations in document management requirements.


    29 June - 2 July 2020


    Hall 8, Fira Gran Via, Barcelona, Spain


    Lasernet logo
    Long-Term Archive logo
    Read more
    Formpipe set to reach new heights at Community Summit Europe
  • Formpipe Endorses August Bridge as Consultancy Partner in the Benelux

    Published on 26 February 2020

    This strategic move enables Formpipe to remain focused on product development as August Bridge delivers its established consultancy knowledge.

    Taking effect from 1st March 2020, this move will provide continuity to customers and partners in the Benelux due to the close cooperation. August Bridge will provide continuity to customers on services whilst Formpipe Benelux will remain focussed on its partner channel.

    Monique de Wit, co-founder of August Bridge, commented: “August Bridge is committed to providing continuity and growth of consultancy for Lasernet Document Output Management. Through our further expansion within Operational Services, we can meet the consultancy requirements of current and future Lasernet customers even better”

    Commenting on the partnership, Mike Rogers, Commercial Director, Formpipe, said: “Having worked with Monique and Bart for over 4 years now I am really pleased to see August Bridge taking control of Lasernet consultancy in the Benelux region. We are keen on ensuring customer satisfaction and with the wealth of knowledge that August Bridge bring our clients following many years of experience with Lasernet this will only help ensure the Benelux region remains a strategic focus for Lasernet".

    For all enquiries, please contact Mike Rogers at michael.rogers@formpipe.com or Monique de Wit at monique.dewit@augustbridge.nl

    About Formpipe

    Lasernet is owned and developed by Formpipe, a software company in the field of Enterprise Content Management (ECM) and listed on the Nasdaq OMX Nordic.

    Lasernet has unrivalled integration with Microsoft Dynamics 365, NAV, SAP and Infor along with other ERP solutions and delivers business documents in almost any format imaginable. A Microsoft Gold Partner and member of Microsoft’s Technology Adoption Program (TAP), Formpipe Lasernet is sold and supported through a certified network of global partners.

    About August Bridge

    August Bridge delivers your output management. The team of advisors working from the ‘s-Hertogenbosch based office, headed by business partners Monique de Wit and Bart Koopman, transform your Dynamics 365 data into clear and appealing documents which can be efficiently distributed and archived. August Bridge is convinced that a successful project is a joint effort between client and contractor and that this effort leads to the increase of efficiency and the client’s image

    Lasernet logo

    Read more
    Formpipe Endorses August Bridge as Consultancy Partner in the Benelux
  • Formpipe is now ISO 27001 certified

    Published on 20 February 2020

    Formpipe has achieved certification under Information Security Management Standard ISO 27001. It is an international standard and it describes how to manage information security in a company. The focus is to protect the confidentiality, integrity and availability of the information in a company.

    Information security is becoming a priority for organizations in both public and private organizations. Awareness of the potential consequences of insufficient information security procedures has increased. Increased regulation, for example with the introduction of the General Data Protection Regulation (GDPR), has also made the subject further raised on the agenda. Information security is an area that continues to grow in importance.

    “Information security has always been a priority for Formpipe. Today, customers more often require suppliers to be certified – and it applies to both new and existing business. The number of certified companies is increasing, but in Sweden, for example, only about a dozen of the country's IT companies are certified to ISO 27001. It gives Formpipe a certain competitive edge”, says Christian Sundin, CEO of Formpipe.

    Information and data are one of our most important assets. Therefore, we need to be sure that we are handling and protecting our information properly. As Formpipe is certified, customers and other stakeholders can continue to be assured that the company conducts systematic information security work throughout the organization.

    In order to develop good and well-functioning information security processes, Formpipe has involved several employees, for example by conducting workshops. Participation in itself is an important part of the work.

    “We have received very good feedback from the employees and the commitment is great. The examination of our work processes has given us a more structured and clear way of working that makes it easier for all of us”, Christian continues.

    “With ISO 27001 we have proof from external experts that our information security work is responsible and systematically correct and it gives us advantages in the procurement of our products. However, the most important thing is how this can support our work on improvements and ultimately our ability to provide really great benefit to our customers over time”, Christian concludes.


    This is a translation of the original Swedish version. In the event of any discrepancies between the two versions, the original Swedish version shall take precedence.

    Read more
    Formpipe is now ISO 27001 certified
  • We’re Sponsors of Dynamics Experience 2019

    Published on 30 October 2019
    Formpipe is proud to sponsor Dynamics Experience, the largest annual congress of CraniumConnect for end customers of Microsoft Business Applications and Adobe Experience Cloud.
    For those planning to attend, Formpipe is able to offer a discount on the registration fee. To receive the promotional code, please get in touch.


    21st November 2019


    Meer en Vaart 300
    1068 LE Amsterdam
    +31 20 410 7777
    Osdorpplein 249
    1068 ER Amsterdam
    Lasernet logo
    Read more
    We’re Sponsors of Dynamics Experience 2019
  • Proud Sponsors of AXUG North America

    Published on 21 October 2019

    Formpipe were proud sponsors of User Group Summit North America 2019. Hosted by Dynamic Communities, the event was one of the most highly anticipated events of the year. This follows on from previous success seen by Formpipe earlier this year at AXUG Summit Europe. As a global business that has achieved significant growth, Formpipe’s presence at both User Group Summits is highly regarded.

    The User Group Summit in Orlando brings together the world’s largest gathering of Microsoft Business Applications users and partners for education and networking. Technical experts will be on hand to share their knowledge and expertise, helping businesses make the most of their current Microsoft Business Applications software.

    This exhibition was an opportunity for Lasernet to share their success story with customers and partners alike, showcasing live demonstrations of their latest technology with an opportunity to meet leaders and experts from their global teams. There were an exclusive demonstration of the brand-new connector as well as the opportunity to speak with the Formpipe team about document management solutions.

    Anders Terp, Managing Director – North America, talks about the evolution of Lasernet by Formpipe: “We are proud to say that Lasernet has grown from strength to strength in providing innovative business solutions. At AXUG this year, we showcased the new Connector which includes highly advanced features to ensure we lead the way in document output management. Retail, warehouse and manufacturing are also key areas we are focusing on to further align Lasernet with Microsoft’s verticals.”

    Lasernet logo

    Read more
    Proud Sponsors of AXUG North America
  • Are You Trying to Add Additional Fields to the Mobile APP for Printing Labels?

    Published on 26 September 2019

    Is it taking you hours of configuration to do?

    Many of our customers have come to Formpipe because they need to add additional fields to the mobile app in the warehouse module – in short using the out of the box standard Dynamics 365 it can take hundreds of hours to do this! Time that could be spent on other tasks in the business.

    At Formpipe we have managed to solve this problem by providing the option to add fields through our connector making this process a simple and quick task. Adding fields such as number of copies can be done in a few simple clicks.

    Further to this, we are also providing the option to reprint labels from the mobile app to any printer. Standard Dynamics 365 does not provide an option for selecting a destination when printing/re-printing from the mobile app.

    Configuration of mobile App within the Lasernet connector for Dynamics 365

    Simply showing the function of printing in the following will add a printer-selection at the mobile App through the Lasernet connector.


    Reprint Label

    When reprinting a label it is exactly the same!


    Printer integration with Lasernet for Dynamics 365

    Selection of the destination/printer is closely integrated with the ‘Default printer’ in Lasernet connector – And provides the option only to show printers valid for the warehouse/user – If required.


    What the fields look like in the Mobile app

    The fields NoteReferencePrint quantity and Printer are added through the Lasernet connector.


    The reference field is a function we have added to help with selection of different Labels. For instance one for a rotated label and another one containing information like a ‘copy’ background.


    Read more
    Are You Trying to Add Additional Fields to the Mobile APP for Printing Labels?
  • New Connector for Dynamics 365 for Customer Engagement

    Published on 17 June 2019

    The Lasernet Connector for Customer Engagement has been officially launched and is available now.

    The new connector provides a simple way of controlling both your Sales and Operations documents with one single design tool. Extending the Lasernet document output experience to a new level, the Lasernet Connector for Customer Engagement creates a solution to offer central control over multiple data sources within the Dynamics product suite. New features include:

    • Brand consistency across different areas of Dynamics
    • Simplified print device management
    • Unlimited possibilities within Logic Apps
    • Combine data from Dynamics 365 F&O and Dynamics 365 CE

    For further information or to arrange a demo, please contact us

    Lasernet logo

    Read more
    New Connector for Dynamics 365 for Customer Engagement
  • A Company in Banking & Insurance Choose Long-Term Archive

    Published on 21 May 2019
    A company in the Banking & Insurance Industry has signed a contract with Formpipe regarding the e-archiving product Long-Term Archive. The goal is to secure long-term preservation of digital information.
    The customer's need for a common e-archive for the company's business areas is about preserving data when retiring legacy systems and applications. Besides that, there is a need to reduce the amount of data in active business systems. They contain large amounts of information that no longer need to be available in the daily operations but still needs to be preserved for many years based on regulatory requirements.
    “We are very pleased with this deal, it shows that we have a very capable and competitive offer regarding e-archiving also outside the public sector, where we already have a strong position. We believe there are drivers that will increase the need for products for long-term preservation in many industries”, says Christian Sundin, President and CEO of Formpipe.
    Firstly, the cost of preserving data for compliance when retiring system and applications. Even though the systems have low use, they need to remain to meet legal requirements or to handle a possible future legal dispute or audit. Keeping the systems in an active mode may be very costly, in terms of licences, storage space and specialist consultants that still have knowledge of the systems.
    Secondly, an increasing number of business systems are purchased as cloud solutions. In order to take advantage of the possibilities of a cloud strategy, companies need to ensure that important information is secured.
    Thirdly, data volumes are growing faster and faster, and active business systems get overloaded with information, including information that is no longer relevant for daily processing. This can generate performance issues and results in rising data storage costs.
    “Consequently, demand is growing for solutions that can systematically close several different systems and store and preserve digital information cost-efficiently over the long term”, says Christian Sundin.
    Long-Term Archive logo
    This is a translation of the original Swedish version. In the event of any discrepancies between the two versions, the original Swedish version shall take precedence.
    Read more
    A Company in Banking & Insurance Choose Long-Term Archive
  • Did You Meet The Dynamics Deadline?

    Published on 30 April 2019

    The way Microsoft delivers Dynamics 365 updates changed on January 31st 2019 and if you haven’t updated to the latest version, you need to do so now to ensure you’re not left behind.

    Dynamics 365 is moving to a true SaaS model, something that has proven to be a huge success for other Microsoft products such as Office and Azure. Microsoft’s ‘One Version’ way of thinking will result in everyone using the same version of software, which for customers will result in better support, reliability and performance. Partners will benefit from lower support costs along with earlier visibility and access to updates through Microsoft’s new release structure, so it’s good news all round.

    We’re saying farewell to Customer Driven Updates in favour of new features and code being sent via weekly updates which will run in the background. The real game changer will be the two new versions of Dynamics which will be launched every April and October. It’s in these bi-annual new versions that users will be able to physically see the new features they have available. Admin Driven Opt-In controls the user experience and can switch on new features as they arrive but can also switch them off should they cause unwanted changes to the user experience.

    Moving forward to the release of Version 10 in April 2019, updates from Version 10 and beyond will be available in sandbox environments for the pre-testing of integrations, customisations and ISV apps. Microsoft are making the release notes available even earlier to ensure the market is aware of what’s coming.

    The First Release Program is where new versions begin their journey by being deployed to Microsoft employee and selected customers and partners for testing. Formpipe Lasernet is amongst the first to test new versions ensuring compatibility before they become available.

    However you decide to manage your Dynamics 365 upgrades, rest assured that Formpipe Lasernet will be compatible with any version, both past and present.


    Read more
    Did You Meet The Dynamics Deadline?
  • Formpipe X-docs Oslo Breakfast event

    Published on 30 April 2019

    Our free to attend event will explain how you can implement a best practice, pre-configured eQMS without disruption to your existing daily business.

    X-docs is an established SaaS-based eQMS with pre-configured Document, Process and Training management modules. Designed, developed and maintained by Life Scientists and for use in our industry ONLY, X-docs delivers industry best practice at a commercially viable cost.

    X-docs is used throughout Northern Europe and Scandinavia including by our hosts NMS. Compatible with Sharepoint 2016 and 2019 it has a clear roadmap that is owned by the user group and guarantees it’s end-user focus.

    With proven migration tools we can implement within 4 weeks regardless of your current system being electronic or manual.



    8:30 Arrival and breakfast

    9:00 Introduction by our Host

    9:15 X-docs Product overview/demo

    10:30 Migration

    10:45 Questions

    11:00 Q&A

    11:30 Depart


    When & Where

    Formpipe X-docs Oslo Breakfast event

    5th December 8:30-11:30


    Norsk medisinsk syklotronsenter

    Ullernchausséen 64

    0379 Oslo, Norway



    To register please contact Ben Saxton at ben.saxton@formpipe.com
    or on +44 115 924 8475




    X-docs logo   Syklotronsenter logo

    Read more
    Formpipe X-docs Oslo Breakfast event
  • Attention All On-Premise Dynamics 365 for F&O Users

    Published on 01 April 2019

    Looking for the On-Screen Printing Option in On-Premise Dynamics 365 for F&O?

    The simple answer to the issue is to stop, as it’s no longer available.

    For those with an On-Prem Dynamics 365 for Finance and Operations installation, you may have noticed that since updating, the ‘Screen Print Destination’ option has vanished and you are now no longer able to preview reports. Without this feature users now must save the document as a PDF, then open it in order to preview.

    This handy feature has only been removed for those with On-Premise installations of Dynamics 365 for Finance and Operations, those using Azure/Cloud versions still have the option and are not affected. A simple way to bring this feature back is with Lasernet, the leading document management solution for output and data transformation.

    The Lasernet Connector for Dynamics 365 Finance and Operations is compatible with all versions (On-Premise, Azure/Cloud) and allows the user to preview reports at the click of a button. Lasernet reinstates the preview option via the ‘Lasernet Screen’ button where users can simply click the option to preview reports without the need to save and re-open the document – a far more user-friendly approach compared to standard D365FO/AX.

    In addition to this, those requiring printing to remote printers will also find On-Premise Dynamics 365 for Finance and Operations falls short as the standard features only allow printing to printers on the same network. To overcome this, the Lasernet Cloud Print Connector enables users to print to remote printers that are not located on the network. Perfect for those remotely printing documents such as labels and shipping notes.

    With no plans to implement these features in future On-Premise deployments, if you want to reinstate them, a third party connector such as Lasernet is your only option. To learn more about how Lasernet solves this issue along with many others, please get in touch.


    Read more
    Attention All On-Premise Dynamics 365 for F&O Users
  • Dynamics 365 On-Premise Ready

    Published on 25 February 2019

    Using Microsoft Dynamics 365 on-Premise? If so, join our growing list of customers also using Lasernet.

    Whether your Dynamics 365 On-Premise solution is up and running and you need more than standard SSRS or if you are looking to implement the solution and want everything ready go from the offset, Formpipe Lasernet can revolutionize your document input and output requirements.

    As the leading document management solution, Lasernet is once again ahead of the curve when it comes to Microsoft Dynamics 365 On-Premise with a growing number of clients already using Lasernet with their On-Premise installation.

    Lasernet enables you to:

    • Modify standard report-design
    • Reuse newly added fields from a Dynamics 365 update
    • Boost performance by replacing SSRS with an AX-Query
    • Provide failover, load-balancing and traffic-management
    • Gives the options for end-customers and end-partners to deploy to the PROD-environment
    • Complete archive solution for storing all documents and viewing them through the Dynamics interface
    • Add data (fields, images, attachments etc.) to existing reports – Both through meta-data and through the LAC coding framework (Extension)

    We are keen to show you how simple this process can be and why we are the leading provider of document output and data transformation solutions for Dynamics.

    Fancy taking a trial right now? Take a look at us on AppSource or contact us.

    Lasernet logo

    Read more
    Dynamics 365 On-Premise Ready
  • Business growth leads to a new office relocation for Formpipe

    Published on 12 February 2019

    The relocation comes as a result of expansion and an increase in staff, supporting the company’s vision to create a more collaborative working environment as Formpipe continue to strengthen and grow their offering. The move shows long-term commitment for the Nottingham Formpipe office, with additional room to grow the team, building on the existing Support and Development functions already based at this location.

    The new office is situated at Nottingham Science Park, which is seen as a unique space for pioneering businesses to promote their products and technologies, contributing to future innovation. This is a vision that mirrors Formpipe’s own mission, to help organisations in the life science and other regulated sectors.

    Ben Saxton, Head of Europe Sales says: “Formpipe are entering an exciting period of growth and the UK office is a critical part of this. The new office provides us with the high-level working environment required for the team we have today as well the team we are building for the future. This is a progressive, new development at a very exciting time for us.”

    Read more
    Business growth leads to a new office relocation for Formpipe
  • Formpipe Lasernet ready to push forward into 2019 following Microsoft Executive Briefing

    Published on 08 December 2018

    Formpipe Lasernet is gearing up to tackle the rapidly changing market in 2019 as it looks to build upon and utilise its collaboration with Microsoft US.

    The goal follows Formpipe Lasernet’s attendance at the Microsoft Executive Briefing in Seattle, USA, which gathered a number of Independent Software Vendors (ISV) to discuss trends in the industry in preparation for the year ahead.

    As the industry continues to advance at a rapid pace, the event provided Formpipe Lasernet with the opportunity to engage with partners and customers from across the Microsoft partnership network and discuss how best to work with Microsoft as an ISV. Discussions arose around the newest technology trends the industry is currently experiencing, such as artificial intelligence, and how these will affect current processes. Participants also got access to live demonstrations on customer cases, as well as debating how to scale a business efficiently.

    Looking back on the event, Anders Terp, Managing Director Formpipe Inc., commented: “The Microsoft event presented us with an excellent platform to discuss the major challenges the industry is currently facing. As we begin to adapt to new technology trends, it is important we continue to understand opportunities to improve our processes. At Lasernet, we are proud to have adapted positively to changes in the industry, and we are looking forward to continuing our collaboration with Microsoft US.”


    Read more
    Formpipe Lasernet ready to push forward into 2019 following Microsoft Executive Briefing
  • Formpipe lends a hand in setting up future generations for success following World Digital Preservation Day

    Published on 07 December 2018

    Formpipe is looking to push the industry forward as it sets its sights on helping preserve past and current data for future generations. Following its participation in World Digital Preservation Day, with the support of the Digital Preservation Coalition (DPC), the specialist provider of enterprise content management solutions is continuing to focus its work on digital preservation with organisations across the globe.

    Attending the celebrations at the Digital Preservation Awards in Amsterdam, discussions centred around the importance of preparing both systems and personnel with the ability to successfully preserve data for the future. Whilst the data itself tends to sit at the centre of preservation discussions, many experts believe there needs to more focus on the people who will be retrieving the data for generations to come. In particular, conversations brought to light that only a small number of students are seeking out work in archiving, and presents the opportunity to understand how best to recruit, train and retain this talent.

    At the front in a room with people at the Digital Preservation Award event 2018

    Participants also debated relevant topics that will likely play a prominent role in future digital preservation activities, such as the influences of artificial intelligence and content search. As artificial intelligence grows in prominence, it presents the opportunity to discuss how archivists might deal with AI-generated data, whilst also understanding how content search may begin to take precedence over metadata.

    Looking back on the event, Ben Saxton, head of Europe sales at Formpipe commented:

    “It was a privilege to be able to attend the Digital Preservation Awards and celebrate World Digital Preservation Day amongst like-minded peers who share our passion on this topic. Working with the DPC presents us with a great opportunity elevate our knowledge on best practices around digital preservation, and the event allowed for us to gain some excellent insights from experts in the industry. We are looking forward to continuing to work closely with the DPC, as well as the new relationships we formed, to help enable success for future generations".

    A hallway filled with people at the Digital Preservation Award event 2018

    The Digital Preservation Awards coincided with World Digital Preservation Day and celebrated some of the best data preservation work that has taken place in 2018. The event took place on the 29th November and was attended by experts from academia, heritage and institutions, whilst also welcoming system retirement professionals to discuss and celebrate all aspects of digital preservation.

    Long-Term Archive logo

    Read more
    Formpipe lends a hand in setting up future generations for success following World Digital Preservation Day
  • Riding the wave from inbox manager to case manager

    Published on 15 November 2018

    The legal services sector deals with a lot of documents. That’s no revelation and is, for the most part, the nature of the beast. Yet, as the sector evolves and auditors demand clear and instantaneous visibility over documents – and as firms recognise the shortcomings associated with storing documents in a fragmented fashion – the need for change becomes apparent.

    Inbox-centric document management describes the process of an individual filing, accessing and amending documents in a way that inadvertently makes it difficult for colleagues or auditors to scramble together the bigger picture of a case. This approach is commonplace and typically involves the use of email inboxes and/or disjointed files, supported by basic technology infrastructure. It can make locating specific documentation quickly and efficiently an impossible task. It compromises data integrity and can have a direct impact on both productivity and profitability.

    In contrast, a matter-centric approach creates holistic visibility; it provides a bird’s eye view of documents, events, tasks, contacts and corresponding discussions. Facilitated by Microsoft SharePoint-based technology, matter-centric document management systems provide a structured and intuitive interface that, combined with automated metadata assignment to content, empowers users to locate relevant content with speed and precision.


    “A matter-centric approach creates holistic visibility; it provides a bird’s eye view of documents, events, tasks, contacts and corresponding discussions.”


    Matter-centric document management also takes the pain out of the auditing process, as one of Manitoba’s largest law firms, Taylor McCaffrey LLP, recently discovered. Keen to match The Manitoba Law Society’s preference for matter-centric document management, the Canadian firm replaced its basic, albeit functional, inbox-centric electronic file system with Contentworker by Formpipe.

    The firm’s lawyers are now able to quickly and easily navigate their favourite and/or recent matters, as well as matters they don’t own but are involved in. The matter-centric nature of the Contentworker system provides an instant tree view of all relevant documents and data. It allows users to drag-and-drop, as well as personalise their interface with tabs containing current works that are instantly accessible. The firm’s lawyers can also use the system’s quick search functionality to locate matters through a variety of search criteria, including name, number or by one of several metadata fields.

    Switching to matter-centric document management means the firm can accommodate auditors’ demands, remove the admin-based limitations associated with its previous method, retrieve the right documents quickly, and have 100% confidence in the integrity of the data contained within them.

    To find out more about Taylor McCaffrey LLP’s journey from inbox managers to highly productive case managers, click here.

    Read more
    Riding the wave from inbox manager to case manager
  • Control + speed = efficiency: the formula for effective document management

    Published on 18 October 2018

    According to IDC, companies lose 20 to 30 per cent in revenue every day due to inefficiencies.¹

    It’s easy to see how these inefficiencies can creep in and take hold. What was once an effective means of managing a process within an organisation can be rendered inappropriate by factors such as business growth or diversification.

    The mentality of ‘we’ve always done it this way, so why to change it now?’ is also a difficult one to challenge from a cultural perspective. People tend to like what’s familiar. But what if what’s familiar is costing your business money? What if, by doing things differently, your people could be more productive and your business more profitable?

    When it comes to document management, it’s easy to fall victim to outdated practices, such as reliance on paper-based systems and processes, inappropriate use of email platforms or outdated electronic systems. The good news is, it can also be easy to embrace and implement change.


    “As a result of this new-found speed, opportunities for productivity to increase emerge, as users are no longer wasting precious, fee-earning time searching for documents inside email inboxes or static electronic systems.”


    By taking control of document management (by storing files in a centralised, accessible, intelligent system that facilitates collaboration, visibility over a document’s entire life cycle, and uses metadata to tag files so they can be instantly retrieved by authorised users at the click of a mouse) processes become quicker and more agile. As a result of this new-found speed, opportunities for productivity to increase emerge, as users are no longer wasting precious, fee-earning time searching for documents inside email inboxes or static electronic systems. Neither are they going backwards and forwards between customers and other third parties to manage edits or approvals. Instead of authorised users can co-author the same document in real-time. These benefits combined to increase efficiency and provide businesses that embrace such a transformation with an undeniable competitive advantage.


    Want to know how Document Management Systems from Contentworker by Formpipe can help your business operate more efficiently? Request your free demonstration today.


    ¹ Entrepreneur Europe – How Inefficient Processes Are Hurting Your Company

    Read more
    Control + speed = efficiency: the formula for effective document management
  • Is your business getting left behind in the race for digital transformation?

    Published on 13 September 2018

    Digital transformation has become a bit of a buzz word over recent years but what does it actually mean?

    Put simply, the term refers to the positive opportunity that can result when businesses retire old ways of doing things and replace them with progressive, technology-based alternatives. It usually refers to a cultural shift within a business, an overall strategy that takes into consideration all processes, all departments, and all commercial objectives.

    It can’t be denied that digital transformation represents both a challenge (how do we achieve it?) and an opportunity (what will improve once we achieve it?) for businesses of all shapes, sizes, and sectors. This is perhaps why, despite ‘90 per cent of CEOs believing that the digital economy will have a significant impact on their industry, only 25 per cent have plans in place [to introduce digital transformation] and less than 15 per cent are funding and executing the plan.’¹


    “Interestingly, 55 per cent of companies that do not have digital transformation programmes in place say the timeframe to adopt one is a year or less.”


    Interestingly, ’55 per cent of companies that do not have digital transformation programmes in place say the timeframe to adopt one is a year or less. 85 per cent of decision-makers feel they have a timeframe of 2 years before suffering financially or falling behind competitors.’²

    Document management is an example of a business function that has the potential to improve (become faster, cheaper, more effective) with the introduction of technology. By replacing disjointed, paper or email-based methods of document management with an innovative, intuitive, and intelligent Document Management System (DMS), businesses can:

    • Benefit from rich, matter centric workspaces tailored to their exact requirements. No more reliance on unsecured, slow and cumbersome email inboxes to manage documents!
    • Take customer service to the next level by collaborating with stakeholders on a safe and secure, Microsoft SharePoint-based platform.
    • Quickly and easily access the files they need from anywhere with an internet connection. With the use of metadata tagging and sophisticated search functionality the time taken to locate a specific file can be significantly reduced; improving productivity and profit.
    • Take control of document data with automated version control, document numbering, permissions and security templates.
    • Connect Outlook to allow users to easily copy contacts between platforms.
    • Seamlessly integrate with other Microsoft applications to achieve true digital transformation.


    Don’t get left behind in the race for digital transformation. Embrace technology and achieve a competitive advantage.

    For a free demo of Contentworker by Formpipe, a DMS in SharePoint, please contact us today.


    ¹ CDO Conclave – 10 amazing statistics about digital transformation

    ² CDO Conclave – 10 amazing statistics about digital transformation

    Read more
    Is your business getting left behind in the race for digital transformation?
  • Fed up of looking for the needle in a haystack?

    Published on 12 July 2018

    It is estimated that 57 per cent of office workers spend up to an hour per day looking for missing documents ¹. This overhead represents a big problem for businesses. In fact, survey findings contained within IDC’s white paper, Bridging the Information Worker Productivity Gap: New Challenges and Opportunities for IT, point out that the time information workers waste dealing with the myriad of challenges associated with working with documents (of which one is locating them) costs an organisation around $19,732 per information worker, per year and amounts to a loss of 21.3 per cent of an organisation’s annual productivity.

    For many law firms, relying on a combination of disjointed electronic systems, paper-based archives and email platforms to create, store, modify and disseminate documentation, this loss of productivity of fee-earning workers presents considerable risk to operational performance, as well as profitability.


    “Thanks to powerful search functionality underpinned by automatic metadata tagging and assignment, Contentworker promotes both enhanced efficiency and productivity.”


    Contentworker helps to ease this headache and, thanks to powerful search functionality underpinned by automatic metadata tagging and assignment, promotes both enhanced efficiency and productivity – empowering users to easily locate documents in seconds. From tracking recently used matters and documents to provide users with speedy access to their recently viewed items; harnessing the sophisticated search engine capabilities of Microsoft SharePoint to deliver intelligent results instantaneously; and alerting users to a document’s relevance in relation to several factors, such as type, case manager and client.

    Contentworker introduces structure to the traditionally unstructured environments of email platforms and cumbersome electronic filing systems to create instant, holistic visibility over an organisation’s entire document library; supporting users to locate documents with ease, speed and precision.


    Find out how top 30 Dutch law firm, Kneppelhout & Korthals, has taken control of document management and anticipates productivity to increase by 4,400 hours per year as a result.


    ¹  Workfront – March 2016 report: Unlocking the UK’s ‘Daily Savings Time’

    Read more
    Fed up of looking for the needle in a haystack?
  • Musings on the data preservation market…

    Published on 18 June 2018

    Earlier in 2018, representatives from Formpipe ventured to Brighton, UK, for the Health Sciences Records & Archives Association’s (HSRAA) Annual Conference. Bringing together experts on data archiving and preservation, the format of the day was informal yet educational; an opportunity to network with peers and share best practice. The workshops, presentations, and seminars set the tone for what’s likely to be a transformational next twelve months for organisations in the health and life sciences sectors looking to store, protect and preserve crucial business documents and data.

    The event provided a fascinating insight into the application of archiving tools across multiple sectors. It was clear, however, that life science remains the benchmark for other industries to hang their hats – the gold standard to aspire to in terms of not just archiving data in a compliant, intuitive repository but preserving it too.

    Digital archiving – or record retention -  remains a young industry; one that is still in many ways finding its feet. Despite drivers like GDPR and the need for increased security, following recent high-profile ransomware demands that have cost the life science sector millions, obtaining buy-in from the boardroom remains a challenge. Yet this needs to be seen as an opportunity, not just an obstacle. By defining a structured approach, promoting instances of best practice from companies like BlueEarth Diagnostics and Daiichi Sankyo, and by educating the c-suite – as well as the boots on the ground – we can get the message heard: digital document preservation is essential for ongoing commercial success.

    There were several other takeaways from the day. Here’s a snapshot:

    Is the file available and is it readable?

    The first question the Medicines and Health products Regulatory Agency (MHRA) will ask during an audit of archive documents is ‘have you got all the files?’ and ‘can you prove it?’. Indeed it seems a common occurrence for material to be returned to the sponsor organisation in an unreadable state, due to the electronic format of the document no longer being supported.

    Are we making things harder for ourselves by not utilising electronic systems?

    The MHRA also pointed out that there remains a general lack of access to electronic archive safe repositories. An additional headache relating to this surrounds the lack of governance by a quality management system for electronic processes. This often results in a lot of different passwords, locations, and a network of very complex and disjointed systems. Often resulting in over-reliance on individual skillsets within the IT team.

    Are people handling archive data compliantly?

    Recalling some common mishandling of archive material, a group discussion resulted in a common risk being identified. Following a request for retrieval of archived files, the person who made the request will often store the file on their own device in case it is needed by a colleague in the future; violating the original archiving procedure and potential confidentiality rules while introducing significant compliance risk.

    Pulling the past into the present: keeping it safe for the future

    Many organisations have little or no plan for data being held on a system from 2010 or before – Systems are kept live and maintained to ensure access is available but this cannot continue forever. The delay in addressing the issue has compounded the complication in resolving it. Getting on top of documents from decades past and storing them compliantly so they can be reviewed now and preserved for the future needs to be addressed with a sense of urgency, especially taking into account recent legislation such as GDPR that will drive more requests of historic nature.

    What’s the migration process?

    One key challenge many organisations seem to have with the concept of document archiving is managing the migration process: getting documents from a series of systems and formats, collating them, recording them and migrating them into a centralised archiving system. The processes often aren’t robustly designed and remain operational without validation. There is still a knowledge gap and lack of best practice in this area.

    Scanning introduces risk

    Scanning may seem like an innocent, risk-free process to facilitate appropriate document archiving but in truth, it can pose significant risk. Findings often flagged by auditors relate to companies that tidy up the electronic file copies for aesthetic reasons and in doing so create something that doesn’t represent a true copy.

    Blur the lines of IT and Quality

    A final thought relates to restoring legacy data – a task that’s often left to the IT department to manage in isolation. Without input and leadership from Quality personnel, it’s hard for IT to appreciate the necessity in all file types needing the proof of Data Integrity, whilst ensuring files are readable.


    Like what you’ve read? Want to learn more about how migrating legacy systems can improve efficiency while reducing both the compliance risk and costs associated with data archiving? Check out HSRAA’s next issue of OnRecord magazine for more expert tips and guidance from Formpipe.

    Long-Term Archive logo

    Read more
    Musings on the data preservation market…
  • Formpipe & chill? The Netflix approach to Document Management Systems

    Published on 14 June 2018

    Contentworker by Formpipe was recently selected by Ræder, one of the most respected midsized commercial law firms in Norway, to help the company better manage its millions of documents and as part of a business-wide digital transformation project.

    The selection criteria included a number of common DMS specifications, including:

    • The new platform needed to be simple in appearance, yet sophisticated in its functionality.
    • The new DMS needed to provide clients with a shared, secure, and permissions-based, online portal to work in partnership with the firm’s lawyers.
    • Microsoft Integration. The new DMS needed to slot into the firm’s Microsoft eco-system (365).


    “The chosen DMS would also need to be hosted in the cloud – or as Ræder’s CFO explained it: ‘incorporate the Netflix approach to DMS’.”


    However, a less common specification on Ræder’s selection criteria was that the chosen DMS would also need to be hosted in the cloud – or as Ræder’s Chief Financial Officer, Trine Bagstevold explained it: ‘incorporate the Netflix approach to DMS’.

    But what are the benefits of having your DMS hosted in a private cloud environment, as opposed to on-premise? Here are a few:

    • Fast implementation. There’s no hardware to install on-site and minimal configuration is required. In most cases, access to superior document management functionality is available in a matter of days.
    • Immediate access to new version releases. With a Software as a Service (SaaS) subscription, updates and upgrades are automatic and usually included within the monthly fee. No unexpected costs and access to the latest innovations on tap.
    • Secure document storage in European data centres.


    Keen to find out more about Ræder’s journey towards better, cloud-based document management? Read the full case study here.

    Read more
    Formpipe & chill? The Netflix approach to Document Management Systems
  • The deadline’s up. Is your organisation GDPR ready?

    Published on 17 May 2018

    It will have been very difficult to have avoided the hype surrounding the General Data Protection Regulations (GDPR) coming into force this month. Media coverage has been excessive, which is perhaps why it’s all the more surprising that a survey published in April confirmed that 60 per cent of organisations were at risk of missing the May 25th deadline, with only 7 per cent claiming to be already in full compliance. The remaining 33 per cent felt on target for achieving compliance ahead of the 25th ¹.

    The new rules from the European Union aim to simplify data protection laws and provide EU nationals with more control over their personal data. If businesses who control or process this data – whether they are based in the EU or have customers from any of the member states – misuse, exploit, misplace or mishandle it, the financial consequences are stark: up to 4 per cent annual worldwide turnover, or up to €20m. The reputational cost and potential loss of business also pose significant risks to ongoing commercial success.


    “Not only will a well-designed DMS remove a number of GDPR compliance-based risks, it will deliver tangible improvements to operations too; speeding up processes, improving opportunity for customer collaboration, reducing administrative input, and cutting costs.”


    When it comes to personal data contained within business documents, it’s easy to see why many organisations may be struggling to get a firm handle on implementing GDPR compliance. With thousands, sometimes millions, of documents providing the backbone of workflows and formalised customer interaction, managing the lifecycle of these files – and being able to demonstrate to auditors that the personal data contained within them is being handled appropriately – can seem like a daunting task. This challenge is amplified when we consider the multiple departments and people within any given organisation, using different siloed systems and processes (often email servers and paper-based methods) to store and manage documents.

    Innovative, intuitive, and intelligent Document Management Systems (DMS) can alleviate a lot of the challenges brought about by the GDPR by:

    • Providing a user-friendly, centralised repository for all business documents to be securely stored and managed.
    • Championing security with permissions and security templates to ensure only authorised personnel can access files.
    • Opening up the visibility of a document’s entire lifecycle, with the added benefit of automated numbering and versioning.


    Overall, DMS represents an easy and effective means of taking control of business documents and appropriately managing the personal data contained within them. Not only will a well-designed DMS remove a number of GDPR compliance-based risks, it will deliver tangible improvements to operations too; speeding up processes, improving opportunity for customer collaboration, reducing administrative input, and cutting costs.


    For more hints and tips on readying your business for The GDPR, download a free compliance checklist here. For a free demo of Contentworker by Formpipe, contact us.


    ¹ Crowd Research Partners – GDPR compliance report 2018

    Read more
    The deadline’s up. Is your organisation GDPR ready?
  • Embrace the Cloud, reduce the cost

    Published on 12 April 2018

    According to findings published in a recent report looking at the future of cloud computing, 83 per cent of enterprise workloads will be in the cloud by 2020 ¹. Coupled with technology heavyweights like Microsoft aggressively upping their Cloud ante (Microsoft announced Dynamics products and cloud services revenue increased 13 per cent, driven by Dynamics 365 revenue growth of 69 per cent, in its FY18 Q1 Earnings Release ²). it’s clear that cloud migrations will be a la mode heading into 2018.

    So, why are a growing number of businesses considering migrating their systems to the cloud? What are the opportunities for your business?

    Before Software as a Service (SaaS), when a business purchased a new system it was implemented ‘on-premise’ – installed and configured locally on the organisation’s own servers. This is still an option favoured by many businesses today, and one that most vendors still support. But fast forward to 2018 and the digital revolution – and the convenience that comes with it – is well underway. You only have to look at changes in consumer habits, the emergence of services like Netflix and Spotify, to appreciate the benefits cloud technology can offer.


    “With SaaS, implementations take hours instead of weeks – meaning you can start deriving immediate value from your new DMS.”


    When it comes to DMS, embracing cloud can yield significant cost savings, with the total cost of ownership much lower compared to equivalent on-premise contracts. The reason for this is that with a SaaS contract there is no up-front cost to the business. Instead, there is a fixed monthly subscription, which also makes budgeting far simpler. There is also no need to invest in costly hardware or infrastructure and new version releases and upgrades happen automatically, with zero downtime and no additional cost. It’s also worth noting that storage isn’t restricted, and systems won’t slow down as your organisation’s data assets increase. With SaaS, implementations take hours instead of weeks – meaning you can start deriving immediate value from your new DMS.

    SaaS is also helping to level the playing field for smaller businesses. Functionality that once required significant upfront and ongoing investment – and was therefore only utilised by enterprise organisations –  is now available to SMBs.

    With SaaS, law firms of all sizes can wave goodbye to wrestling with their in-house, ad-hoc and often Outlook-based document management solutions and start benefiting from intuitive, feature-rich and cost-effective DMS applications.


    Want to find out more about Contentworker’s SaaS offering? Check out our customer case study.

    Want to speak to someone about whether SaaS is the right fit for your legal business?
    Give us a call: +46 8 555 290 60, or send us an email.


    ¹  LogicMonitor – Cloud Vision 2020: The Future of the Cloud Study

    ²  Microsoft – Pressrelease: Earnings Release FY18 Q1, Microsoft Cloud Continues to Grow, Powers First Quarter Results

    Read more
    Embrace the Cloud, reduce the cost
  • F is for functionality (and familiarity)

    Published on 15 March 2018

    Introducing new systems to a workforce isn’t a straightforward task. It doesn’t matter how powerful a piece of software is, if it isn’t simple and intuitive to use, chances are its potential to secure buy-in from a workforce and add value to operations will be seriously jeopardised.

    So, what’s the secret to success? Combining feature-rich functionality with usability – and familiarity – is a good place to start.

    Recent estimates suggest that Microsoft now boasts 120 million Office 365 business ¹, an increase of 100 million since April 2017. They say that imitation is the sincerest form of flattery but when it comes to technology, designing software that will automatically make sense to users, facilitates both a quicker and a potentially more substantial return on investment; as training costs are minimised, and systems are live, kicking and able to deliver efficiency savings faster.


    “Combining feature-rich functionality with usability – and familiarity – is a good place to start”


    If you’re thinking of investing in a new Document Management System, opting for software that is built on SharePoint and therefore looks and feels like Microsoft, and integrates seamlessly with your organisation’s wider Microsoft ecosystem – from Office to Outlook to Dynamics 365 –  will facilitate greater user buy-in.

    Combine this with powerful functionality, such as automatic metadata tagging that empowers users to quickly find information and obtain clear visibility over what else it relates to and where it is stored; a powerful search engine; and the ability to easily assign and control security and access rights to documents at the click of a mouse, and it’s not surprising that businesses can achieve efficiency savings of up to 20 per cent.


    Click here to find out more about selecting and implementing Document Management Systems from our customer Kneppelhout & Korthals.


    ¹ ZDnet.com – Microsoft office 365 now has 120 million business users

    Read more
    F is for functionality (and familiarity)
  • Is your business held hostage by legacy IT systems?

    Published on 28 February 2018

    Earlier this month, IBM issued advisory guidance relating to its Lotus Notes software. The firm warned that bugs in the auto-updater mean the service can be tricked into running malicious code leading to a number of potential issues including the corruption or loss of business-critical files. 

    The bug, CVE-2017-1711, currently affects version 8.5 and 9 of the Notes software and, according to The Register, is ‘extraordinarily dangerous’.

    And it’s not just the big risk systems like this can represent, it’s also the smaller, everyday inefficiencies they create, which over time can lead to a significant loss of productivity and arguably profit too.

    For businesses still reliant upon archaic, legacy systems, recognising the threat to business continuity and commercial viability, alongside a general lack of process efficiency, is crucial.

    Add to this, the introduction of General Data Protection Regulations (GDPR), and the onus it puts on businesses to appropriately store and access documents safely, speedily and in line with tougher compliance criteria (and harsher penalties), and now really does seem like a good time to break free from legacy software and remove both the restrictions and the risk they represent.

    This seems like a complex and costly project, right? Wrong. Migrating data contained within legacy systems into a GDPR compliant system can be completed in a matter of weeks and cost a lot less than expected, especially as the platform can be delivered as SaaS with a monthly rental style billing. More than this, moving vital data into a modern, secure and sophisticated system, like Long Term Archive, can deliver the following benefits:

    • Reduced operational costs (you’ll no longer have to invest in licence and management fees that only become more expensive over time as more businesses begin to retire the software. Plus, with feature-rich search functionality, you’ll find what you need, when you need it; saving time and money too).
    • Enhance your IT performance (with LTA in place and integrating seamlessly with your other systems, documents that don’t want to be held can be identified and removed, while important data is stored efficiently to increase speed and performance across the entire IT infrastructure).
    • Say hello to intelligent data (with all your vital documents in one place, get ready to gain insights from your data, assess trends, performance and manage compliance adherence).
    • Take back control (LTA is designed to facilitate compliant record retention, permission access, confidentiality, data spoliation and destruction with full audit trail guaranteed for up to 50 years).


    If your business is being held hostage by outdated, legacy systems and you’d like to know how LTA can help, take this quick survey or get in touch.

    Long-Term Archive logo

    Read more
    Is your business held hostage by legacy IT systems?
  • GDPR Much ado about nothing or time to get your house in order?

    Published on 26 October 2017

    In response to increasing uncertainty in both our customer community and the wider life science sector, the team at Formpipe Life Science recently set about setting the record straight on GDPR. 

    Kicking off with an interactive presentation lead by Colin Swift, Product Owner, the first in a series of planned webinars on the topic promised to provide the 20+ online delegates with a concise overview of GDPR, the operational challenges the new legislation will provide and the opportunity for embracing GDPR compliance best practice with minimal risk and investment.

    For those of you unfamiliar with GDPR, or General Data Protection Regulations to give it its proper name, here are some fast facts on the pending legislation:

    • GDPR is being introduced in a bid to harmonise Data Protection laws across the EU. Already technically live and kicking, the transition period will end on 25th May 2018, where new rules and regulations (and fines for failing to abide by them) will come into full force.
    • GDPR will apply to any organisation that is a data controller and is either registered in the EU or has contact with EU nationals.
    • A breach of GDPR can be accidental (perhaps as a result of a cyber attack) or due to poor internal practices.
    • Fines are up to 4 per cent of worldwide turnover, or €20m
    • High profile cases have already been published in the UK by the Information Commissioner’s Office (ICO).

    Theoretical discussion only adds so much value so it’s important to bring GDPR to life by looking at current examples of how a failure to appropriately manage stakeholder data has resulted in serious repercussions for several businesses. These cautionary tales were discussed as part of the webinar to provide context - examples of seemingly innocent behaviours, common in multiple organisations, which in fact are in direct violation of the new legislation.

    First up was FlyBe. The firm sent 70,000 emails to people who had clearly expressed a desire not to be contacted by the company. The fine? A whopping £70,000. Next up, Honda. The company sent 289,000 emails incorrectly to existing customers and was hit with a £13,000 fine. The third and final example was the supermarket giant, Morrisons. Found guilty of incorrect marketing use of emails, the company was hit with a fine of £10,500.

    Once the horror stories were out of the way, it was time to take the bull by the horns, set the scene, and provide a best practice blueprint for effectively safeguarding GDPR. This involved imaginary characters and scenarios, so please bear with us! 

    The 1st meeting – This Thing Called GDPR  

    Gillian Green attends a weekly management meeting where the General Data Protection Regulations (GDPR) is an agenda item

    In the meeting, Legal presents some disturbing GDPR facts:

    • Under the GDPR, the Data Controller will be under a legal obligation to notify the Supervisory Authority without undue delay
    • Fines are up to 4% of annual turnover
    • Last year's ICO fines would be 79 times higher under the new GDPR structure
    • It takes effect on 25 May 2018

    Compliance to GDPR is now on the corporate risk register and needs to be managed!

    After the 1st meeting …. The Investigation

    Knowing the “WHEN”, it is agreed that Oliver Orange – IT Manager – will conduct a further investigation of:

    • Which areas of the business will be affected
    • What systems and data need to be considered
    • How the new regulation can be met on a day-to-day basis
    • Identification of systems and process changes required to comply

    The 2nd meeting – The Bad News

    Oliver Orange reports back that:

    • The legacy HR IT system is not compliant – the ‘Right to be Forgotten’ and Data Portability provisions of GDPR can’t be met
    • An initial assessment of replacing the HR system is 3M GBP and will not be implemented in time for GDPR (no budget and too late)
    • In addition, there are also files on HR shared drives which are relevant and need to be managed in a controlled manner

    After the 2nd Meeting…. The Remediation Planning

    • It is agreed that something needs to be done and the data needs to be controlled and quarantined, so it can be demonstrated that actions have been taken and an effort to comply has been made
    • With this in mind, the following options are to be considered:
    1. Migrating the data into the new HR system
    2. Developing an in-house archive
    3. Finding tools to support GDPR compliance

    The 3rd Meeting…. The Better News

    Each of the three options were investigated and the results are: 

    1. Migrating the data into a new HR systemthis option is deemed too risky based on the remaining timescale and only fixes known HR data issues
    2. Developing an in-house archivespare capacity does not exist in-house and the timescale makes this option too risky
    3. Finding tools to support GDPR complianceSeveral vendors were considered and Formpipe were selected as the preferred vendor to provide an Electronic Archive to hold legacy GDPR related data

    After The 3rd Meeting…. The Remediation Process

    It is agreed that the Formpipe solution will be employed and a project manager - Claire Coffee - is assigned to manage the implementation

    1.) The shared drive files are targeted as a quick win and these files are ingested into Long Term Archive (LTA) using Formpipe's Lasernet input/output management tool

    2.) With the GDPR compliance risk mitigated, it is decided to retire the legacy HR system within 12 months, which will save support costs for both the application and the legacy hardware it runs on

    Ultimately, we came to the conclusion that there is no magic bullet for GDPR compliance. Technology alone isn’t capable of creating a totally risk-free set of processes for managing the associated compliance demands GDPR will bring. What it can do though is play a vital role in helping organisations, regardless of their size or perceived complexities, take more control of the data they manage and significantly reduce the risk of compliance failure, while reducing dependency on outdated, costly legacy systems. Organisational buy-in is also vital, as are robust internal processes and continuous monitoring of behaviours.

    GDPR is by no means much ado about nothing or reason to panic but its significance shouldn’t be underestimated either.


    For an informal chat about how Formpipe technology can help your organisation get its house in order, and get and stay compliant, contact Ben.Saxton@Formpipe.com or visit and read more about:

    Long-Term Archive logo

    Platina LS logo

    X-docs logo

    Adoxa logo

    Read more
    GDPR Much ado about nothing or time to get your house in order?
  • Formpipe receives first UK order for Digital Data Preservation tool, Long-Term Archive

    Published on 29 September 2017

    The signing of the contract is a major boost to Formpipe within the UK with the formal launch of Long-Term Archive coming in early 2018. The use of LTA will enable the client to store long term contract critical data that could be requested at any time by the sponsor or authorities and in doing so move away from a legacy system that was showing signs of vulnerability.

    The project also has further stages planned when LTA will be used to store complex chromatography files, scanned paper records and reduce the burden on the in house Sharepoint solution.

    "The signing of this contract shows the appeal that Long-Term Archive has to the Life Science market. We are very excited about the number of industry challenges LTA will help our existing clients and future prospects overcome and in doing so help us meet our commitment of making ongoing Compliance a simple task" notes Ben Saxton, Head of Europe Sales at Formpipe.

    Long-Term Archive logo

    Read more
    Formpipe receives first UK order for Digital Data Preservation tool, Long-Term Archive