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Formpipe has achieved certification under Information Security Management Standard ISO 27001. It is an international standard and it describes how to manage information security in a company. The focus is to protect the confidentiality, integrity and availability of the information in a company.
Information security is becoming a priority for organizations in both public and private organizations. Awareness of the potential consequences of insufficient information security procedures has increased. Increased regulation, for example with the introduction of the General Data Protection Regulation (GDPR), has also made the subject further raised on the agenda. Information security is an area that continues to grow in importance.
“Information security has always been a priority for Formpipe. Today, customers more often require suppliers to be certified – and it applies to both new and existing business. The number of certified companies is increasing, but in Sweden, for example, only about a dozen of the country's IT companies are certified to ISO 27001. It gives Formpipe a certain competitive edge”, says Christian Sundin, CEO of Formpipe.
Information and data are one of our most important assets. Therefore, we need to be sure that we are handling and protecting our information properly. As Formpipe is certified, customers and other stakeholders can continue to be assured that the company conducts systematic information security work throughout the organization.
In order to develop good and well-functioning information security processes, Formpipe has involved several employees, for example by conducting workshops. Participation in itself is an important part of the work.
“We have received very good feedback from the employees and the commitment is great. The examination of our work processes has given us a more structured and clear way of working that makes it easier for all of us”, Christian continues.
“With ISO 27001 we have proof from external experts that our information security work is responsible and systematically correct and it gives us advantages in procurement of our products. However, the most important thing is how this can support our work on improvements and ultimately our ability to provide really great benefit to our customers over time”, Christian concludes.
This is a translation of the original Swedish version. In the event of any discrepancies between the two versions, the original Swedish version shall take precedence.
Formpipe were proud sponsors of User Group Summit North America 2019. Hosted by Dynamic Communities, the event was one of the most highly anticipated events of the year. This follows on from previous success seen by Formpipe earlier this year at AXUG Summit Europe. As a global business that has achieved significant growth, Formpipe’s presence at both User Group Summits is highly regarded.
The User Group Summit in Orlando brings together the world’s largest gathering of Microsoft Business Applications users and partners for education and networking. Technical experts will be on hand to share their knowledge and expertise, helping businesses make the most of their current Microsoft Business Applications software.
This exhibition was an opportunity for Lasernet to share their success story with customers and partners alike, showcasing live demonstrations of their latest technology with an opportunity to meet leaders and experts from their global teams. There were an exclusive demonstration of the brand-new connector as well as the opportunity to speak with the Formpipe team about document management solutions.
Anders Terp, Managing Director – North America, talks about the evolution of Lasernet by Formpipe: “We are proud to say that Lasernet has grown from strength to strength in providing innovative business solutions. At AXUG this year, we showcased the new Connector which includes highly advanced features to ensure we lead the way in document output management. Retail, warehouse and manufacturing are also key areas we are focusing on to further align Lasernet with Microsoft’s verticals.”
Many of our customers have come to Formpipe because they need to add additional fields to the mobile app in the warehouse module – in short using the out of the box standard Dynamics 365 it can take hundreds of hours to do this! Time that could be spent on other tasks in the business.
At Formpipe we have managed to solve this problem by providing the option to add fields through our connector making this process a simple and quick task. Adding fields such as number of copies can be done in a few simple clicks.
Further to this, we are also providing the option to reprint labels from the mobile app to any printer. Standard Dynamics 365 does not provide an option for selecting a destination when printing/re-printing from the mobile app.
Simply showing the function of printing in the following will add a printer-selection at the mobile App through the Lasernet connector.
When reprinting a label it is exactly the same!
Selection of the destination/printer is closely integrated with the ‘Default printer’ in Lasernet connector – And provides the option only to show printers valid for the warehouse/user – If required.
The fields Note, Reference, Print quantity and Printer are added through the Lasernet connector.
The reference field is a function we have added to help with selection of different Labels. For instance one for a rotated label and another one containing information like a ‘copy’ background.
The Lasernet Connector for Customer Engagement has been officially launched and is available now.
The new connector provides a simple way of controlling both your Sales and Operations documents with one single design tool. Extending the Lasernet document output experience to a new level, the Lasernet Connector for Customer Engagement creates a solution to offer central control over multiple data sources within the Dynamics product suite. New features include:
For further information or to arrange a demo, please contact us.
The way Microsoft delivers Dynamics 365 updates changed on January 31st 2019 and if you haven’t updated to the latest version, you need to do so now to ensure you’re not left behind.
Dynamics 365 is moving to a true SaaS model, something that has proven to be a huge success for other Microsoft products such as Office and Azure. Microsoft’s ‘One Version’ way of thinking will result in everyone using the same version of software, which for customers will result in better support, reliability and performance. Partners will benefit from lower support costs along with earlier visibility and access to updates through Microsoft’s new release structure, so it’s good news all round.
We’re saying farewell to Customer Driven Updates in favour of new features and code being sent via weekly updates which will run in the background. The real game changer will be the two new versions of Dynamics which will be launched every April and October. It’s in these bi-annual new versions that users will be able to physically see the new features they have available. Admin Driven Opt-In controls the user experience and can switch on new features as they arrive but can also switch them off should they cause unwanted changes to the user experience.
Moving forward to the release of Version 10 in April 2019, updates from Version 10 and beyond will be available in sandbox environments for the pre-testing of integrations, customisations and ISV apps. Microsoft are making the release notes available even earlier to ensure the market is aware of what’s coming.
The First Release Program is where new versions begin their journey by being deployed to Microsoft employee and selected customers and partners for testing. Formpipe Lasernet is amongst the first to test new versions ensuring compatibility before they become available.
However you decide to manage your Dynamics 365 upgrades, rest assured that Formpipe Lasernet will be compatible with any version, both past and present.
Our free to attend event will explain how you can implement a best practice, pre-configured eQMS without disruption to your existing daily business.
X-docs is an established SaaS-based eQMS with pre-configured Document, Process and Training management modules. Designed, developed and maintained by Life Scientists and for use in our industry ONLY, X-docs delivers industry best practice at a commercially viable cost.
X-docs is used throughout Northern Europe and Scandinavia including by our hosts NMS. Compatible with Sharepoint 2016 and 2019 it has a clear roadmap that is owned by the user group and guarantees it’s end-user focus.
With proven migration tools we can implement within 4 weeks regardless of your current system being electronic or manual.
8:30 Arrival and breakfast
9:00 Introduction by our Host
9:15 X-docs Product overview/demo
Formpipe X-docs Oslo Breakfast event
5th December 8:30-11:30
0379 Oslo, Norway
To register please contact Ben Saxton at email@example.com
or on +44 115 924 8475
Looking for the On-Screen Printing Option in On-Premise Dynamics 365 for F&O?
The simple answer to the issue is to stop, as it’s no longer available.
For those with an On-Prem Dynamics 365 for Finance and Operations installation, you may have noticed that since updating, the ‘Screen Print Destination’ option has vanished and you are now no longer able to preview reports. Without this feature users now must save the document as a PDF, then open it in order to preview.
This handy feature has only been removed for those with On-Premise installations of Dynamics 365 for Finance and Operations, those using Azure/Cloud versions still have the option and are not affected. A simple way to bring this feature back is with Lasernet, the leading document management solution for output and data transformation.
The Lasernet Connector for Dynamics 365 Finance and Operations is compatible with all versions (On-Premise, Azure/Cloud) and allows the user to preview reports at the click of a button. Lasernet reinstates the preview option via the ‘Lasernet Screen’ button where users can simply click the option to preview reports without the need to save and re-open the document – a far more user friendly approach compared to standard D365FO/AX.
In addition to this, those requiring printing to remote printers will also find On-Premise Dynamics 365 for Finance and Operations falls short as the standard features only allow printing to printers on the same network. To overcome this, the Lasernet Cloud Print Connector enables users to print to remote printers that are not located on the network. Perfect for those remotely printing documents such as labels and shipping notes.
With no plans to implement these features in future On-Premise deployments, if you want to reinstate them, a third party connector such as Lasernet is your only option. To learn more about how Lasernet solves this issue along with many others, please get in touch.
Using Microsoft Dynamics 365 on-Premise? If so, join our growing list of customers also using Lasernet.
Whether your Dynamics 365 On-Premise solution is up and running and you need more than standard SSRS or if you are looking to implement the solution and want everything ready go from the offset, Formpipe Lasernet can revolutionize your document input and output requirements.
As the leading document management solution, Lasernet is once again ahead of the curve when it comes to Microsoft Dynamics 365 On-Premise with a growing number of clients already using Lasernet with their On-Premise installation.
Lasernet enables you to:
We are keen to show you how simple this process can be and why we are the leading provider of document output and data transformation solutions for Dynamics.
The relocation comes as a result of expansion and an increase in staff, supporting the company’s vision to create a more collaborative working environment as Formpipe continue to strengthen and grow their offering. The move shows long-term commitment for the Nottingham Formpipe office, with additional room to grow the team, building on the existing Support and Development functions already based at this location.
The new office is situated at Nottingham Science Park, which is seen as a unique space for pioneering businesses to promote their products and technologies, contributing to future innovation. This is a vision that mirrors Formpipe’s own mission, to help organisations in the life science and other regulated sectors.
Ben Saxton, Head of Europe Sales says: “Formpipe are entering an exciting period of growth and the UK office is a critical part of this. The new office provides us with the high-level working environment required for the team we have today as well the team we are building for the future. This is a progressive, new development at a very exciting time for us.”
Formpipe Lasernet is gearing up to tackle the rapidly changing market in 2019 as it looks to build upon and utilise its collaboration with Microsoft US.
The goal follows Formpipe Lasernet’s attendance at the Microsoft Executive Briefing in Seattle, USA, which gathered a number of Independent Software Vendors (ISV) to discuss trends in the industry in preparation for the year ahead.
As the industry continues to advance at a rapid pace, the event provided Formpipe Lasernet with the opportunity to engage with partners and customers from across the Microsoft partnership network and discuss how best to work with Microsoft as an ISV. Discussions arose around the newest technology trends the industry is currently experiencing, such as artificial intelligence, and how these will affect current processes. Participants also got access to live demonstrations on customer cases, as well as debating how to scale a business efficiently.
Looking back on the event, Anders Terp, Managing Director Formpipe Inc., commented: “The Microsoft event presented us with an excellent platform to discuss the major challenges the industry is currently facing. As we begin to adapt to new technology trends, it is important we continue to understand opportunities to improve our processes. At Lasernet, we are proud to have adapted positively to changes in the industry, and we are looking forward to continuing our collaboration with Microsoft US.”
Formpipe is looking to push the industry forward as it sets its sights on helping preserve past and current data for future generations. Following its participation in World Digital Preservation Day, with the support of the Digital Preservation Coalition (DPC), the specialist provider of enterprise content management solutions is continuing to focus its work on digital preservation with organisations across the globe.
Attending the celebrations at the Digital Preservation Awards in Amsterdam, discussions centred around the importance of preparing both systems and personnel with the ability to successfully preserve data for the future. Whilst the data itself tends to sit at the centre of preservation discussions, many experts believe there needs to more focus on the people who will be retrieving the data for generations to come. In particular, conversations brought to light that only a small number of students are seeking out work in archiving, and presents the opportunity to understand how best to recruit, train and retain this talent.
Participants also debated relevant topics that will likely play a prominent role in future digital preservation activities, such as the influences of artificial intelligence and content search. As artificial intelligence grows in prominence, it presents the opportunity to discuss how archivists might deal with AI-generated data, whilst also understanding how content search may begin to take precedence over metadata.
Looking back on the event, Ben Saxton, head of Europe sales at Formpipe commented:
“It was a privilege to be able to attend the Digital Preservation Awards and celebrate World Digital Preservation Day amongst like-minded peers who share our passion on this topic. Working with the DPC presents us with a great opportunity elevate our knowledge on best practices around digital preservation, and the event allowed for us to gain some excellent insights from experts in the industry. We are looking forward to continuing to work closely with the DPC, as well as the new relationships we formed, to help enable success for future generations".
The Digital Preservation Awards coincided with World Digital Preservation Day and celebrated some of the best data preservation work that has taken place in 2018. The event took place on the 29th November and was attended by experts from academia, heritage and institutions, whilst also welcoming system retirement professionals to discuss and celebrate all aspects of digital preservation.
Earlier in 2018, representatives from Formpipe ventured to Brighton, UK, for the Health Sciences Records & Archives Association’s (HSRAA) Annual Conference. Bringing together experts on data archiving and preservation, the format of the day was informal yet educational; an opportunity to network with peers and share best practice. The workshops, presentations, and seminars set the tone for what’s likely to be a transformational next twelve months for organisations in the health and life sciences sectors looking to store, protect and preserve crucial business documents and data.
The event provided a fascinating insight into the application of archiving tools across multiple sectors. It was clear, however, that life science remains the benchmark for other industries to hang their hats – the gold standard to aspire to in terms of not just archiving data in a compliant, intuitive repository but preserving it too.
Digital archiving – or record retention - remains a young industry; one that is still in many ways finding its feet. Despite drivers like GDPR and the need for increased security, following recent high-profile ransomware demands that have cost the life science sector millions, obtaining buy-in from the boardroom remains a challenge. Yet this needs to be seen as an opportunity, not just an obstacle. By defining a structured approach, promoting instances of best practice from companies like BlueEarth Diagnostics and Daiichi Sankyo, and by educating the c-suite – as well as the boots on the ground – we can get the message heard: digital document preservation is essential for ongoing commercial success.
There were several other takeaways from the day. Here’s a snapshot:
Is the file available and is it readable?
The first question the Medicines and Health products Regulatory Agency (MHRA) will ask during an audit of archive documents is ‘have you got all the files?’ and ‘can you prove it?’. Indeed it seems a common occurrence for material to be returned to the sponsor organisation in an unreadable state, due to the electronic format of the document no longer being supported.
Are we making things harder for ourselves by not utilising electronic systems?
The MHRA also pointed out that there remains a general lack of access to electronic archive safe repositories. An additional headache relating to this surrounds the lack of governance by a quality management system for electronic processes. This often results in a lot of different passwords, locations, and a network of very complex and disjointed systems. Often resulting in over-reliance on individual skillsets within the IT team.
Are people handling archive data compliantly?
Recalling some common mishandling of archive material, a group discussion resulted in a common risk being identified. Following a request for retrieval of archived files, the person who made the request will often store the file on their own device in case it is needed by a colleague in the future; violating the original archiving procedure and potential confidentiality rules while introducing significant compliance risk.
Pulling the past into the present: keeping it safe for the future
Many organisations have little or no plan for data being held on a system from 2010 or before – Systems are kept live and maintained to ensure access is available but this cannot continue forever. The delay in addressing the issue has compounded the complication in resolving it. Getting on top of documents from decades past and storing them compliantly so they can be reviewed now and preserved for the future needs to be addressed with a sense of urgency, especially taking into account recent legislation such as GDPR that will drive more requests of historic nature.
What’s the migration process?
One key challenge many organisations seem to have with the concept of document archiving is managing the migration process: getting documents from a series of systems and formats, collating them, recording them and migrating them into a centralised archiving system. The processes often aren’t robustly designed and remain operational without validation. There is still a knowledge gap and lack of best practice in this area.
Scanning introduces risk
Scanning may seem like an innocent, risk-free process to facilitate appropriate document archiving but in truth, it can pose significant risk. Findings often flagged by auditors relate to companies that tidy up the electronic file copies for aesthetic reasons and in doing so create something that doesn’t represent a true copy.
Blur the lines of IT and Quality
A final thought relates to restoring legacy data – a task that’s often left to the IT department to manage in isolation. Without input and leadership from Quality personnel, it’s hard for IT to appreciate the necessity in all file types needing the proof of Data Integrity, whilst ensuring files are readable.
Like what you’ve read? Want to learn more about how migrating legacy systems can improve efficiency while reducing both the compliance risk and costs associated with data archiving? Check out HSRAA’s next issue of OnRecord magazine for more expert tips and guidance from Formpipe.
Earlier this month, IBM issued advisory guidance relating to its Lotus Notes software. The firm warned that bugs in the auto-updater mean the service can be tricked into running malicious code leading to a number of potential issues including the corruption or loss of business-critical files.
The bug, CVE-2017-1711, currently affects version 8.5 and 9 of the Notes software and, according to The Register, is ‘extraordinarily dangerous’.
And it’s not just the big risk systems like this can represent, it’s also the smaller, everyday inefficiencies they create, which over time can lead to a significant loss of productivity and arguably profit too.
For businesses still reliant upon archaic, legacy systems, recognising the threat to business continuity and commercial viability, alongside a general lack of process efficiency, is crucial.
Add to this, the introduction of General Data Protection Regulations (GDPR), and the onus it puts on businesses to appropriately store and access documents safely, speedily and in line with tougher compliance criteria (and harsher penalties), and now really does seem like a good time to break free from legacy software and remove both the restrictions and the risk they represent.
This seems like a complex and costly project, right? Wrong. Migrating data contained within legacy systems into a GDPR compliant system can be completed in a matter of weeks and cost a lot less than expected, especially as the platform can be delivered as SaaS with a monthly rental style billing. More than this, moving vital data into a modern, secure and sophisticated system, like Long Term Archive, can deliver the following benefits:
In response to increasing uncertainty in both our customer community and the wider life science sector, the team at Formpipe Life Science recently set about setting the record straight on GDPR.
Kicking off with an interactive presentation lead by Colin Swift, Product Owner, the first in a series of planned webinars on the topic promised to provide the 20+ online delegates with a concise overview of GDPR, the operational challenges the new legislation will provide and the opportunity for embracing GDPR compliance best practice with minimal risk and investment.
For those of you unfamiliar with GDPR, or General Data Protection Regulations to give it its proper name, here are some fast facts on the pending legislation:
Theoretical discussion only adds so much value so it’s important to bring GDPR to life by looking at current examples of how a failure to appropriately manage stakeholder data has resulted in serious repercussions for several businesses. These cautionary tales were discussed as part of the webinar to provide context - examples of seemingly innocent behaviours, common in multiple organisations, which in fact are in direct violation of the new legislation.
First up was FlyBe. The firm sent 70,000 emails to people who had clearly expressed a desire not to be contacted by the company. The fine? A whopping £70,000. Next up, Honda. The company sent 289,000 emails incorrectly to existing customers and was hit with a £13,000 fine. The third and final example was the supermarket giant, Morrisons. Found guilty of incorrect marketing use of emails, the company was hit with a fine of £10,500.
Once the horror stories were out of the way, it was time to take the bull by the horns, set the scene, and provide a best practice blueprint for effectively safeguarding GDPR. This involved imaginary characters and scenarios, so please bear with us!
Gillian Green attends a weekly management meeting where the General Data Protection Regulations (GDPR) is an agenda item
In the meeting, Legal presents some disturbing GDPR facts:
Compliance to GDPR is now on the corporate risk register and needs to be managed!
Knowing the “WHEN”, it is agreed that Oliver Orange – IT Manager – will conduct a further investigation of:
Oliver Orange reports back that:
Each of the three options were investigated and the results are:
It is agreed that the Formpipe solution will be employed and a project manager - Claire Coffee - is assigned to manage the implementation
1.) The shared drive files are targeted as a quick win and these files are ingested into Long Term Archive (LTA) using Formpipe's Lasernet input/output management tool
2.) With the GDPR compliance risk mitigated, it is decided to retire the legacy HR system within 12 months, which will save support costs for both the application and the legacy hardware it runs on
Ultimately, we came to the conclusion that there is no magic bullet for GDPR compliance. Technology alone isn’t capable of creating a totally risk-free set of processes for managing the associated compliance demands GDPR will bring. What it can do though is play a vital role in helping organisations, regardless of their size or perceived complexities, take more control of the data they manage and significantly reduce the risk of compliance failure, while reducing dependency on outdated, costly legacy systems. Organisational buy-in is also vital, as are robust internal processes and continued monitoring of behaviours.
GDPR is by no means much ado about nothing or reason to panic but its significance shouldn’t be underestimated either.
The signing of the contract is a major boost to Formpipe within the UK with the formal launch of Long-Term Archive coming in early 2018. The use of LTA will enable the client to store long term contract critical data that could be requested at any time by the sponsor or authorities and in doing so move away from a legacy system that was showing signs of vulnerability.
The project also has further stages planned when LTA will be used to store complex chromatography files, scanned paper records and reduce the burden on the in house Sharepoint solution.
"The signing of this contract shows the appeal that Long-Term Archive has to the Life Science market. We are very excited about the number of industry challenges LTA will help our existing clients and future prospects overcome and in doing so help us meet our commitment of making ongoing Compliance a simple task" notes Ben Saxton, Head of Europe Sales at Formpipe.