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Support

Whether you're looking for some
assistance or further information
regarding your solution, we're here
to help. Yes, take me there!

 

Headquarters - Sweden

Formpipe Software AB
Sveavägen 168, Stockholm
Box 231 31, 104 35 Stockholm
SE - Sverige
Tel: +46 8 555 290 60
Email

 

Denmark

Lautrupvang 1
2750 Ballerup
Tel: +45 3325 6555
Email

More contant info for the Danish office?

 

France

5 rue du Chanoine Lucien Gaben
81000 Albi
Tel: +33 9 83 66 09 09
Email

 

Germany

c/o Andersen Partner Business Centre
Alsterarkaden 13, 2. OG
20354 Hamburg
Tel: +49 40 31 99 34 32
Email

The Netherlands

Stationsplein 105
5211 BM ‘s-Hertogenbosch
Tel: +31 73 704 0318
Email

 

USA

Formpipe, inc.
1200 US Highway 22 E Suite 2000
Bridgewater, NJ 08807
Tel : +1 908 399 7828
Email

 

UK, Cambridge

The Officers Mess
Royston Road
Duxford – CB22 4QR
Tel: +44 1223 919608
Email

 

UK, Nottingham

Unit 1, Isaac Newton Centre 
Nottingham Science Park
Nottingham – NG7 2RH
Tel: +44 115 924 8475
Email

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TAP

A flexible business platform that effectively supports and automates your business processes, without compromises.

What do you get?

TAP is a tried and test standard platform that effectively supports your business. TAP is flexible and can easily support your unique business needs without drawbacks such as high implementation risks or costly ongoing maintenance. It gives you all the benefits of standard software with all the flexibility of custom-developed solutions.

Your complex processes become highly digitised and automated, even if these include financial transactions. You get an efficient, user-friendly process for everyone involved, from the initial involvement of your customer right through to process completion.

TAP will expedite your implementation project as its existing building blocks will quickly produce your solution. In addition, the entire solution is provided on a platform that Formpipe is continuously developing and maintaining – functionally and technically – so we can collaborate efficiently for years to come.

TAP

In short

There is a better alternative to custom solutions developed in house that have to be maintained in house for years afterwards. We offer a standard, tried-and-tested platform with lots of built-in functionality, and a level of flexibility that also enables you to stipulate special requirements – without costing an arm and a leg – without the inherent risks of internally developed IT solutions – and without getting bogged down in technological dead ends.

WHY

Do you want to simplify your complex processes?

We know that it all may sound very complicated – and to some extent it probably is. So what needs should you recognise to make TAP the right solution for you?

Do you work in a field with complex processes but still want to automate everyday routines and workflows?

Do you recognise the need to continuously adapt and adjust to a changing world – but without having to call in costly experts? For example, are you subject to the impulsive requirements of authorities and inspectors or just a rapidly evolving world?

Do you have to interact with a world of existing systems – a number of which that are certainly beyond your control – or are your processes interwoven into a complex network of systems?

Would you like to enjoy the benefits of a standard solution (rapid implementation, low-cost maintenance and continuous technological innovation) without compromising the possibilities of customised solutions geared specifically to your needs?

If the above sounds familiar, TAP could be the solution for you!

Zoomed in keyboard in pink and purple light.
HOW

What building blocks do you need?

With TAP by Formpipe, we provide the possibilities and the solutions to these challenges. With TAP, we provide a framework system whose functionality is divided into accessible components and services that are easily adaptable to your specific needs. Examples of TAP’s building blocks:

  • A complete case-management solution that gathers documentation and historical data and provides ongoing support for automatic or manual processing
  • A dynamic form-based solution that supports the presentation of data to all types of users and conveys information throughout the system
  • A flexible, self-contained workflow engine that supports your choice of full or partial automation
  • A wide range of commercial activities that are the building blocks for workflows in terms of supporting your daily routines. These activities include the pre-completion of forms, calculations, validations and sending of letters
  • A financial domain which links TAP’s administrative processes to your financial system by setting up and gathering book-keeping transactions.

The whole solution is interconnected to users through focused user interfaces that reflect whether you are a customer or private individual in a self-service portal, a case officer as a novice or an expert user, or whether you define rules and processes as a superuser.

A lot of purple LEGO.

Scalability and flexibility

TAP is designed to support changeable processes. To heighten the flexibility of your business development processes, the system is designed to enable a superuser to configure, create business processes and define workflows in the system. Needless to say, this requires you to be a skilled superuser, but you don’t have to be a programmer.

You will make lots of headway with TAP’s tools and functionality, but we cannot confidently assert that we can support complex aspects without knowing whether we’re at liberty to add or adapt – because there will obviously be demands we haven’t seen before.

Sometimes an add-on will be a simple development task, but other times it may make more sense to replace components. This is why TAP is structured as loosely interconnected modules. We have a form-based solution but it is integrated via a standardised API which enables us to attach your solution instead. We have a self-service portal and a reporting solution, or we can easily integrate TAP into your portal or data warehouse solution.

We build and base everything on Microsoft’s latest technologies, to keep us continuously at the forefront and avoid lagging technically behind. Even today, TAP is geared to large transaction volumes and high operational reliability requirements, but we also know that the high scalability requirements of the future will take us to cloud environments, where scalability and flexibility are exponential.

TAP

Let's talk!

Contact us if you want more information about our products & what they can do for you & your organisation.