The ever-changing world of retail often requires a crystal ball to see where consumer behaviour is going to next. Your brand is everything, but it’s essential to have all your business processes streamlined to ensure you’re part of the future.
CHALLENGES & DRIVES
It’s all about the personal touch
Retail is not easy, gone are the days of setting up your stall and the customers came flocking. Whether you’re online, in-store, or both, the fast pace and ever-changing requirements of the customer need to be met.
Customers are demanding, and retailers are required to deliver increasingly high levels of service to attract and retain them. With social media being an excellent way of marketing new products and to build a brand, it can also be a thorn in the side as any disgruntled customer can choose to air their views on their chosen social media platform.
Retail is forever evolving and so is the consumer. The requirement to deliver while reducing costs has never been so great.
CHALLENGES & DRIVES
Change is inevitable
Human interaction with customers is dwindling, yet retailers need to stay in the forefront of their minds in order to win their business and hopefully loyalty too. Branding has to be maintained at a level far higher than ever to ensure they keep coming back for more.
Next day delivery was once crowned king, but now customers are increasingly being offered same day delivery. For many retailers this is practically impossible and the mind boggles at how some can pick, pack, process and deliver items within a matter of hours.
Supply chains are being tightened to lower costs and remain competitive. Ensuring business critical documents such as invoices, shipping labels and barcodes are created correctly is a no brainer as one weak link will cause the entire process to fall apart. Accurate and easily recognisable documents save time, money and helps ensure customer satisfaction.
Regis Litre, CIO
“We looked at a number of vendors but found that Lasernet was the only system capable of giving us straightforward solutions to some complex technical problems, whilst its integration with Microsoft Dynamics AX simply couldn’t be matched.”
Lasernet has been providing document management solutions for 30 years, helping retailers like you to create and deliver branded documents that customers instantly recognize. You've worked hard to establish your brand, so why not show it off? Well formatted documents featuring your logo and brand colours with correctly placed, concise information speaks volumes to the customer.
We understand the need for retailers to be able to generate business-critical documents with ease. Regardless of your EFP system, Lasernet can help you easily create a purchase order that is simple, accurate and easy to read. We can also ensure that it is delivered via email instantly, which will ensure your suppliers will deliver their goods to you both on time and accurately.
Time for you to choose
Using Lasernet, we can keep everything flowing from your back office right through to the delivery of goods. From the creation of brand rich, perfectly formatted documents from any ERP solution, right through to the generation of barcodes, shipping labels, and returns notes.
We're here to support you through whatever path is needed for customer success. Join us and the likes of Marc Jacobs on the journey.