Lasernet for Field-Service

Seamless, compliant communication from the field 

Faster documents, less downtime

Field service teams often operate under pressure, in remote locations, with complex data inputs. Lasernet automates the creation of business-ready documents such as quotes, service orders, and job completion reports, integrating images, part numbers, pricing, and customer-specific details from multiple systems.

Technicians no longer need to manually compile documents, ensuring output is faster, more accurate, and always aligned with compliance and branding requirements.

 

Lasernet ensures your field documentation is always accurate, timely, and personalised:

  • Automatically generate rich quotes, repair reports, and service documents from mobile devices
  • Dynamically format content including imagery, pricing, part specifications, and multilingual support
  • Automate inclusion of relevant promotional material, warranties, or legal notices
  • Instantly deliver finalised documents across email, print, and secure portals with no back-office delay

Where Lasernet delivers value:

A person icon using a laptop, next to a circle with code symbols. The image is set against a purple gradient background.

Reclaim 15–25% of technician time lost to paperwork

Technicians can lose a quarter of their day to manual documents. Lasernet automates the process, returning time to billable tasks.

A white outline of an hourglass symbol on a purple gradient circular background.

Documentation built to serve, not slow down

Quotes, compliance records, and repair orders are produced on-demand, reducing errors and speeding up response times.

Icon showing a smiling person with a speech bubble containing three stars, symbolizing positive feedback or high rating, on a purple circular background.

A better customer experience, every time

Professionally formatted documents that reflect real-time data and customer context - delivered instantly.

Munters Utilises Lasernet to Streamline Document Management and Enhance Efficiency

Discover how Munters’ leverages Lasernet to deliver on its servitization business model - which guarantees equipment uptime and prioritizes high customer satisfaction.

Illustration of two abstract figures high-fiving. One is blue with a ponytail, and the other is orange with long hair. Their joyful expressions convey friendship.

Smarter Quotes and Service Orders Straight from the Field

Service technicians shouldn’t spend their day formatting documents. Yet studies show 15–25% of their time is lost to manual quoting, compliance paperwork, or document creation. Lasernet eliminates this inefficiency by using automated templates and intelligent document workflows tailored to your business rules. The result? Field service technicians stay focused on revenue-driving tasks, customers receive faster service, and businesses reclaim thousands of hours annually in lost productivity.

Centralised Control, Localised Output

Whether you’re dispatching engineers across postcodes or continents, Lasernet ensures every document is accurate, compliant, and context-aware. From language localisation to region-based tax and pricing formats, Lasernet delivers the flexibility field teams need without burdening central IT. Everything is aligned to your brand and business logic, yet entirely intuitive for non-technical users in the field.

Illustration of a person sitting on a pink chair, working on a laptop.
Illustration of a person in green attire sitting on a yellow paper airplane.

From Job Done to Job Documented

Job completion shouldn’t mean a paper chase. Lasernet makes it easy to capture site images, signatures, and account-specific data and turn that into a polished, compliant invoice or report in seconds. Everything from installation certificates to IQOQ paperwork is dynamically generated, reducing delay in billing, cutting admin time, and improving customer trust. With fewer handoffs and faster delivery, your service organisation becomes a competitive differentiator.

Book a demo