AI on the public sector's terms
The public sector faces a reality where demands are increasing from multiple directions. Citizens expect fast and accessible services, while every decision must be accurate, traceable and legally sound. At the same time, information volumes are growing and regulations are becoming increasingly complex.
AI can be an important part of the solution. But only if it is implemented in a way that strengthens operations and meets the public sector's requirements for transparency, security and control.
Formpipe AI Suite was developed with exactly this in mind.
The solution is built for the public sector and integrates directly into Formpipe's case and document management systems as well as grant management systems. The AI features act as close operational support in daily work, helping staff manage large volumes of information, find relevant information faster and create better decision-making material.
More efficient workflows and more time for qualified tasks – without compromising on legal certainty, transparency or control.
With Formpipe AI Suite you get AI that:
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gives users quick assistance in their daily work
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integrates directly into existing systems and workflows
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creates traceable and transparent decision-making material
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relieves workload without replacing human expertise
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ensures your data stays within your controlled environment
Data controll
Processing takes place primarily within Sweden/EU and complies with applicable regulations.
Traceability
Responses are based on your organisation's own information sources, with source references.
Clear accountability
Full control over permissions and access via federated authentication.
Confidentiality and protection
Developed for sensitive data with PII protection, encryption and audit logs.
Smarter system overview and internal support
AI can help users quickly find the right information in the system and provide guidance on how cases should be handled. By making relevant system information more accessible, it reduces the need to search through documentation or ask colleagues.
With AI support you can for example:
- get guidance on where information is located in the system
- identify gaps in documentation and procedures
- give users quick assistance in their daily work
- continuously improve support as the AI learns over time
Less dependence on internal support and colleagues, while documentation and ways of working gradually become clearer and more consistent.
Support in the early stages of case handling
When a new case arrives, the case officer needs to quickly get an overview: What is relevant? What is missing? How should the case be prioritised?
With the AI assistant you can for example get:
- automatic summaries of incoming documents
- identification of key facts and concepts
- suggestions on what may need to be supplemented
- a faster start to the initial assessment
Less time spent interpreting and searching for information, and more time for qualified assessments.
Quality in, quality out
More time for what matters
Support in operational case handling
During case handling, many repetitive tasks consume valuable time. With AI, the work can become smoother and more efficient – always with the case officer in the driving seat.
AI can for example:
- generate draft assessment material
- structure and compare documents
- suggest text for decisions and statements
- ensure that guidelines and templates are followed
Less administration and higher quality in supporting material, while maintaining full traceability and control.