Customer Case

Markem-Imaje

Markem-Imaje, a subsidiary of Dover Corporation, offers intelligent solutions for identification, traceability and consumer interaction. With the most comprehensive range of marking and coding on the market, its software, services and consumables support more than 50,000 customers worldwide
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Integration with SAP is improved and form design is easier."

-Head of the Development Competence Center

Industry
Printing and packaging

HQ Location
Geneva, Switzerland

Markem-Imaje searches for a simplified document management platform

Since 2007, Markem-Imaje, a global specialist in intelligent identification, traceability and consumer interaction solutions, has relied on SAP to manage its operations across 41 entities.

Their old form editing system, although functional, required a dozen servers and no longer had the support of its editor. Markem-Imaje carried out a study to explore and evaluate possible solutions, also drawing on the expertise of Teamwork, a specialist in SAP projects. Markem-Imaje wanted a platform that simplifies the design and creation of forms, avoiding complex and costly SAP developments. The objective: to simplify the architecture, gain in reliability, facilitate the design of SAP documents (invoices, BLs, certificates, labels, etc.) and ensure compatibility with S/4HANA.

Selecting the right solutions

To reach their objective, Markem-Imaje had three major use cases they were solving for:

1. Composition and distribution of SAP documents

At the end of the analysis, SEAL SystemsPLOSSYS solution was selected, integrating Formpipe's Lasernet composition engine. Released into production in 2023, this new architecture has made it possible to reduce the overall reliability of the system from twelve to two servers, significantly reducing maintenance and monitoring costs while strengthening the overall reliability of the system.

« Integration with SAP is improved and form design is facilitated ", explains Jérémy Kaag, Head of the Development Competence Center at Markem-Imaje.
"We took the opportunity to review our forms and improve them," adds Isabelle Quesney, Head of the Sales & Distribution Competence Center.

The Lasernet engine processes the raw data from SAP (RDI, XSF) and transmits it to PLOSSYS, which distributes the documents via the user-defined channel (print, email, etc.). More than 3,000 SAP users benefit from this new infrastructure.

2. Printer administration and flow monitoring

Administrators have full control over processing and distribution workflows thanks to PLOSSYS' supervision interface. In addition, SEAL Systems has implemented the easyPRIMA solution, simplifying the reporting of printers and distribution channels in SAP and PLOSSYS. This integration contributes to more efficient and less time-consuming document management.

This increased transparency for SAP users and administrators was also paramount, as was ensuring the availability of print and mailing services through an optimized architecture.

3. An SAP-certified and S/4HANA compatible solution

SAP certification and compatibility with S/4HANA were essential criteria to ensure the sustainability of the solution.

The PLOSSYS® BC-XOM Integration 4.1 interface is certified by SAP®, confirming its compliance with SAP S/4HANA.® It enables reliable integration between SAP systems and the PLOSSYS® output management platform, ensuring performance, flexibility and transparency in print management. This solution is also ideal for cloud environments, especially with RISE with SAP.

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Successful tripartite collaboration

This project perfectly illustrates the synergy between SEAL Systems Teamwork and Formpipe, in the service of Markem-Imaje's documentary performance. The solution implemented meets the challenges of modernization, transparency, high availability and technological sustainability (SAP certified, S/4HANA compatible).

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Lasernet + SAP

Discover how the Lasernet platform seamlessly integrates with SAP's ERP solutions