As Q2 progresses and summer settles in, we find ourselves well into 2024, staying true to our mission: "To build valuable relationships between people and data." This statement by our CEO, Magnus Svenningson, encapsulates our commitment to creating solutions that bridge the gap between technology and people, enriching the way individuals interact with and derive value from data.
A customer-centric approach to innovation
"Our focus remains firmly on developing customer-centric solutions," affirms Magnus Svenningson, reflecting on our ethos. We understand that behind every data point lies a person with unique needs, challenges, and aspirations. Therefore, our core objective is to empower individuals and organisations to harness the power of data effectively, driving meaningful outcomes and tangible impact.
In 2023, our dedication to customer-centric innovation yielded significant progress. With an 8 per cent increase in sales and an operating margin (EBIT) of 9 per cent, we demonstrated tangible results. Cloud-based services (SaaS) accounted for 25 per cent of our revenues, marking a substantial milestone in our strategic objectives.
Empowering public and private sectors alike
In the Public Sector, we facilitate the digitalisation of administrative processes to better serve citizens. Meanwhile, in the Private Sector, our solutions streamline operations and enhance efficiency. "Our goal remains the same: to empower our customers to thrive in an increasingly data-driven world," states Magnus Svenningson.
Our impact extends beyond mere operational efficiency. In 2023, our solutions enabled public servants to focus more on serving their communities, resulting in improved public services and increased citizen satisfaction.
Collaborating towards an even brighter future
"Collaboration is fundamental to our approach," underscores Magnus Svenningson. By engaging with our customers, partners, and communities, we gain invaluable insights that inform our product development and strategic initiatives. Together, we co-create solutions that address real-world challenges and drive positive change.
The success of our annual customer days in Sweden and Denmark exemplifies the power of collaboration. These events, attended by hundreds of participants, provide a platform for customers to influence the development of new features, ensuring our products remain relevant and effective.
Stay connected: Follow our journey
As we navigate through 2024 and beyond, we remain steadfast in our commitment to our mission. Sign up for our newsletter or follow us on LinkedIn to stay updated!
This blog post is based on the article "Comments from the CEO: 2023 – a good foundation for the next step in our growth journey," from our latest annual report.
