Munters, a global leader in energy-efficient and sustainable air treatment solutions, is leveraging Lasernet’s advanced capabilities to streamline complex document creation and enhance operational efficiency with its IFS ERP application. This partnership represents a strategic move to improve branding, simplify data aggregation, and optimize workflows.
Addressing Critical Document Management Challenges
Munters’ made a strategic decision to source a document composition solution to address the company’s evolving requirements. To deliver on its servitization business model - which guarantees equipment uptime and prioritizes high customer satisfaction - they needed a user-friendly but powerful platform that could work hand-in-hand with IFS, their core ERP system.
Key reasons that led Munters to choose Lasernet include:
- Brand Consistency Across Documents: Munters needed a solution that simplifies the branding process, ensuring that every document aligns with its global corporate identity.
- Complex Data Requirements Made Simple: Munters’ operations demand advanced data manipulation capabilities, particularly for creating intricate service records that reflect diverse customer needs and operational details. Lasernet’s platform eliminates the need for time-consuming manual updating, offering a straightforward approach to managing these complexities.
- High-Impact Media Integration with Ease: Munters required the capability to effortlessly incorporate diverse media elements, such as signatures and product visuals, sourced from multiple systems. Lasernet’s solution empowers them to meet stringent branding requirements while consolidating all media items into cohesive reports without compromising on efficiency.
- Unified Documentation Across Systems: Consolidating information from various platforms into cohesive documents was critical to reducing complexity and streamlining their workflow. Lasernet’s ability to bring together disparate data streams into a single, polished output set it apart from other solutions.
A Stronger Ecosystem
After a successful POC and implementation, Nikola Vorkapic, Global Process Architect at Munters, happily stated:
This collaboration marks a pivotal step forward in our document management strategy. Lasernet’s solution is enabling us to streamline workflows, aggregate data seamlessly from diverse systems, and ensure every document aligns with our high branding standards. This strategic partnership reflects a shared commitment to delivering data-driven solutions that enable customer-centric operations. Together, we are driving innovation to achieve faster and more accurate document generation processes.
Mike Rogers, Exec VP Formpipe and Head of Lasernet Division, goes on to add:
We are really pleased to be working with a business as progressive and forward thinking as Munters. Our collaboration really highlights the value Lasernet brings to businesses running IFS, especially those that want to provide more in-depth, engaging and data-rich information to their customers and partners. Lasernet really compliments and enhances IFS, by expanding its Customer Communication Management capabilities, allowing businesses like Munters to streamline and elevate their document processes with ease.
Looking Ahead
As Munters embarks on this new chapter, the collaboration with Lasernet promises to unlock greater efficiencies, improve service delivery, and pave the way for future growth in the rapidly evolving landscape of industrial solutions. This partnership not only benefits Munters but also reinforces Lasernet’s reputation as an industry leading customer communications provider.
Are your ERP systems document and output management capabilities lacking? Book a demo below or contact sales@formpipe.com to see Lasernet in action.
