SKIDATA
SKIDATA has revealed it has slashed the time it takes to change documentation by implementing Lasernet from Formpipe.
Lasernet gives SKIDATA easy access to better output management for Dynamics AX
The international company SKIDATA is based in Austria and specialises in access and revenue management solutions for areas such as airports, shopping centres, ski regions and leisure facilities.
SKIDATA gave Lasernet an access-all-areas pass to improve the way its output generators affected change to everything from invoices to postage labels, and its output is now up to 75% faster down the slopes to success.
Increased Efficieny
SKIDATA has increased its efficiency by spending up to 75% less time on output management.
Easy to Use
Smart WYSIWYG functionality, and the users can implement even quite complex changes themselves.
Great Flexibility
Lasernets flexibility has made SKIDATA able to share the immediate workload and resources to reduce pressure, which has benefited the whole company.
Easy-peasy? Or maybe not...
Before Lasernet, SKIDATA relied on two developers to execute any and all design or formatting changes to documentation in its AX environment.
This proved problematic, however, as a high volume of requests caused a bottleneck to form, and potential profits to disappear. Having previously seen the potential time savings Lasernet could deliver, but not deemed them business-critical, SKIDATA revisited its decision and concluded that Lasernet was worth the investment, as IT support manager at SKIDATA, Alexander Ebinger, states:
“Before starting with AX2012 we expected to be using the existing Microsoft tools for creating and designing reports and other documents. We believed the AX reports were sufficient and would be able to cover all our requirements quickly and efficiently.”
The tipping point
“We changed our mind a few months later when subsidiaries had created around 30 change requests for updates and changes to our existing SSRS reports.”
Alexander continues:
“Things like additional fields in the invoice document, changes of header data within the packing slip and so on. Users couldn’t make changes using the standard editor so we had to rely on two developers to try to fulfil the requests as quickly as possible. But with even simple changes taking at least half a day, resulting in large XML files and needing the servers to be restarted every time, it took three months to clear the backlog.”
“After finalising the existing requests we agreed we had to find an alternative, more effective, solution and spoke to SYCOR and returned to Lasernet. We knew it could be deployed across our AX environment and had seen and liked the WYSIWYG functionality when we looked at it. When we found that users could implement even quite complex changes themselves, without the need to wait for the developers, it made the decision very easy.”
Read more about Lasernet and our solutions:
Lasernet for Dynamics 365
Built into Microsoft Dynamics 365, Lasernet replaces the limitations of SSRS with an intuitive interface enabling users to manage their documents in real-time.
Lasernet
Lasernet formats, prints, delivers and archives data from ERP solutions around the globe, making document management simpler and streamlined.
Manufacturing
With its roots derived from Manufacturing, Lasernet has helped organisations of all shapes and sizes to achieve maximum efficiency and productivity in ERP output document management.