In food production, speed of response is everything. If a batch problem is detected, customers need to be notified immediately. Any delay risks safety, compliance breaches, and loss of trust. But manually tracking down every customer and sending reports by hand is neither fast nor reliable.
The Challenge: Manual Communication Risks
Traditionally, crisis events were handled by employees generating reports manually. Each report had to be matched to the correct customers, duplicated for distribution, and sent via fax or email. Not only was this slow, but the risk of errors - missing a customer or sending incomplete data - was dangerously high.
The Lasernet Approach: Instant, Automated Response
Lasernet replaces manual intervention with a fully automated workflow. As soon as a crisis ID is created, Lasernet triggers commands across multiple databases (AS400, GRS, SAP) to gather all affected products and customers. The data is multiplied into separate jobs, PDFs are generated with the right information, and messages are automatically sent out via email and fax.
Why It Matters
For crisis management, every second counts. Lasernet delivers:- Immediate communication: customers are informed without delay.
- Error-free distribution: no missed recipients or mismatched data.
- Regulatory compliance: full traceability and consistency in every report.
Protecting Customers and Trust
By automating crisis reporting, food producers can meet their duty of care with confidence. What once required hours of manual work is now completed in minutes, ensuring both compliance and customer trust remain intact.
Want to see what Lasernet can do? Fill out the form below to learn more or book a demo. Additionally, you can explore our integrations within the manufacturing industry and see how Lasernet streamlines compliance, documentation, and production workflows.
